Leave a Review Dairy Queen® Food & Treats
Tasted ok, pricey for what you get
Didnt see the benefit of ordering online. Was unable to place an Order for a hot fudge blizzard. Was also unable to receive the senior discount by ordering thru the app. The app also showed an Order fulfillment time of 18 minutes , said base on location. We were in The parking lot. Clerk seemed confused when we went thru the drive- thru to retrieve the order. Said the order hadn’t gone thru yet, but we. I said the order was only for 2 small blizzards of the same flavor, she was able to fine the order immediately. Did notice the ingredients in the blizzards were sufficient. More typically, when we had been to this location previously, they were very negligent in putting on a sufficient amount of toppings on our orders for sundaes. May or may not be back to this location.Show lessTrumppedophile
Young Dairy Queen Staffer has a Nasty attitude
I ordered on the mobile app at 3:20 PM and while waiting in the drive thru for about 6 minutes. I was finally helped. The young lady asked me for my order and I said to her that I had an order for Phyllis. She apparently didn’t understand me and kept calling me Willis. Finally I replied, Phyllis a little louder and she said pull around. When I approached the window this same young lady asked me if I wanted lids. I replied yes. Then after placing the lids on, she proceeded to hand me one bizzard cup. I asked her if she had a carrier. She pulled back the bizzard cup and placed both in the carrier and handed them to me with a nasty attitude. I received the carrier and said thank you, she didn’t respond. I saw the Manager looking over, however I didn’t want to stop the line of vehicles behind me. The young adults working at your establishment set the tone and example for customers like me and my grandson who was also in my vehicle. Please remind your staffers to try to be more courteous and professional with frequent customers as myself.Show lessPmduva312
Missing blizzard
Had a $1 blizzard deal that wasn’t used and not expired that has disappeared 😟☹️Sassyone_02
DEAL DOES NOT WORK
I was told to download the app for a $1 Blizzard deal. It literally won’t show up or ANY deals at all. The workers are confuzzled by this as well??? Just left without getting any ice cream because I only had $1. UNACCEPTABLEexdqlover123
No promised deals!
Where is the $1 blizzard?Googingus
Does not work
Will not allow you to sign up
Says there are no locationmoocowtoo
Developer Response
Thanks for taking the time to share your thoughts. We’re sorry you’re experiencing this issue and want to help. Please try deleting and reinstalling the app. If you continue experiencing this issue, please reach out to our Fan Relations Team at DQ.com/en-ca/contact-us/ and provide the device you are using so they can ensure our technical teams have the information needed to assist in troubleshooting the issue.Will not load, no offers
No offers and does not load.The Dawg 12344321
Developer Response
Thanks for letting us know about this issue. Please allow up to 24 hours for the deals to reload. Please also ensure you have favourited a store as this may resolve the issue. If you continue experiencing problems, please reach out to our Fan Relations Team at DQ.com/en-ca/contact-us/Disappointment
All my points expired without notice. I was saving up for a choco brownie extreme for my bday. Bday = ruined. 😡Mo Wilcox
Developer Response
Oh no! We sincerely apologize for the trouble you've had with the app. We'd be happy to look into this for you. Please contact us through the Help & Feedback section of the app or at DQ.com/en-ca/contact-us/App sucks
App sucks trying to sign up for $1 blizzard thing and damn app won’t work. Guess I’ll be taking my business to McdondaldsCanada puck
Developer Response
Thanks for sharing your feedback, we’re so sorry to hear about this, and we understand your frustration. Please try deleting and reinstalling the app. When signing in, it’s important to use the same method you used when you first created your account. This may be your email and password, your Facebook account, or your Apple ID. More information can be found in the Account section of our Mobile App FAQS found at DQ.com/en-ca/app/faq/Question about APP
We have been buying $50 Dairy Queen gift cards at Giant Eagle for many years. That not only gets us the delicious Dairy Queen treats that everyone in our family loves, but a few cents from Giant Eagle for gas purchases. However when I ordered through my app it would only take a credit card, not a gift card. I was not happy about that. I think the app needs a section where you can communicate what you have to say, not just choose the option that Dairy Queen gives you. My example is we always get a peanut butter parfait with chocolate ice cream. In spite of ordering that on the phone last time, we got the standard parfait with vanilla ice cream. Since my fiancé has been getting these for several years, he didn’t take the time to look at his order until he got home. He was extremely disappointed, and I felt that we should’ve had a way to avoid that. We absolutely love your treats, and the app was a fantastic idea, but we hope you’re going to iron some of the wrinkles out! Thank you.Show lessiquitsheetz
Developer Response
Thank you for sharing your feedback. It’s very valuable as we are actively building our app feature roadmap. We appreciate your thoughts as we continue to add features & enhancements on a regular basis. We hope you continue to enjoy the sweet deals we’re sharing.
