Leave a Review Novo
Banking of a new age
I was amazed by all the banking solutions Novo has to offer, there are amazing features that instantly got my attention, and made all the daily business operations and needs much easier. I loved the idea of not worrying about the papers and docs and having everything in one place, in my Novo app. Any entrepreneur would consider that a huge competitive advantage. The simple, smooth and easy to understand onboarding process is another thing that really stands out with Novo. On top of that, the customer service will provide all the best answers in no time exactly when you need them the most. It’s just a brilliant experience!
Do yourself and more importantly your business a favor and make all your banking needs easily solved. The future of business banking is Novo.Show lessLovro013
Developer Response
We're happy to hear that you've had a great experience with Novo! Please reach out via the in-app chat or at team@support.banknovo.com, and we can set up a call with you and one of our founders!A great discovery
I’ve had a lot of bad experiences when it comes to banking in general.
I’ve always felt like I was unimportant to banks and anytime I had an issue it’s always been a hassle to resolve.
Giving a try to Novo completely changed my banking experience. After talking with their Customer Success team when I had to change my address they really made me feel like they cared about my experience and even though it was for such a small thing they were extremely polite and helpful.
Also, they are releasing a bunch of integrations like Xero which I am currently using for my accounting. This is gonna make my life so much easier as I’m the one doing the accounting for my business.
Now it’s obviously an early stage banks as the app is constantly coming up with new updates but it does not bother me. I’ve been able to do everything I needed and I’m looking forward to having access to their new web app that should come soon.Show lessFlorianhlg
Great concept for small businesses!
I recently joined Novo and it has been nothing but convenient! The application process was a breeze and my account was quickly opened. Being able to handle my small business finances from the comfort of home through my phone has been great! Their app is also user friendly to the point where they make banking fun! I’ve even reached out for questions and Novo has always responded so friendly and quickly! This is a great banking app and I have recommended Novo to the companies I mentor and other entrepreneurs!Show lessHolacomoesta1234
Great Bank for Solopreneurs
As a solopreneur with mediocre credit, banking has always been a hassle for me. With Novo, I was able to apply super easily online with no credit check, and was verified the next morning. My company is a non-cash business, so Novo is great because it gives me all the functionality I need without any of the frills I don’t. Paying my vendors and receiving payments from my customers is painless, free, and easy using ACH transfers and mobile deposits directly from my iPhone, and on the off chance I do need some cash they don’t charge me any debit card fees. Would love to see them release a credit card, but other than that no complaints.Show lessChrisA9618
Not bad for a bank
Honestly, it’s pretty hard to get excited about anything remotely related to finance... but Novo has quite successfully got me more interested in my business finances than I was previously. First off, no denying that the ui/ux is seamless... it plain looks and feels cool.
Couple of negative points:
1) slightly limited functionality. The core product is good, but at this stage that is basically all that is on offer. From what I have seen though there are some new features being included over time.
2) sign up process is easier than an traditional bank, but not 100% seamless. For my account I needed to provide some more specific documents which I was emailed for. Not the end of the world, but would be nicer to have an all inclusive process that didn’t involve direct outreach for my documentation.
Long story short, I can see myself continuing to use Novo, and it does make managing my business finances easier in my day to day.Show lessLord Athron
Don’t waste your time!
I applied for my business account at 1 o’clock in the afternoon on Thursday. By close of business on Friday at 6 PM central standard time, I still did not have an open bank account. When I asked what was taking so long, they replied that it usually takes one to two business days to open an account. They also said they show my account to be approved and someone would be in touch with me shortly as they have expedited the process for me, but guess what, I still have no bank account and I was able to go across the street and open a business account, totally free, within 30 minutes. If you were located in the Dallas-Fort Worth metroplex, I recommend Legacy Texas Bank as they have a totally free small business checking account. Otherwise, I would seek another provider.Show lessDerekMalonePhoto
Good design but...
I like the UI a lot. Very pretty, clean, modern. In fact, that’s what made me want to sign up in the first place. I love good design. UI/UX design is what I do for a living.
But while the design caught my initial attention, there just isn’t anything beyond the design that sets them apart, especially when considering this as a place to hold my money. There isn’t anything bad here, just nothing really great.
Customer support is nice and the chat function is cool, but that isn’t enough reason to decide to store my business finances here.
There may be differences that make it better than the alternatives, I just don’t really see them promoted nor have I ran into anything on the app that stands out to me.
Using phrases like “smarter banking” is just a way to market in this case and doesn’t provide any solution to where there is a problem in the space of business banking.
I would like to use them, and will keep the account open for a little while just to see where it goes, but honestly there is no reason to use this over competitors.
I like you Novo, I just don’t quite love you.
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Yet. 😃Show lesstimothy g.
