Leave a Review Ubigi
Data disappearing way too fast
I have only had this service for 1 week with I believe 10gb of data and have sent maybe 30 photos via Wi-Fi, have not watched any videos, etc only used my voice memos for dictation, notes for writing, etc. the Amsterdam film school / met Berlin arw appearing on draining data.sandypaug2023
Developer Response
Hi, Your data plan can be deducted more or less faster depending on your usage and on the Internet speed. We indicate on our website what volume of data can be used for every type of usage so that you can choose the data plan that suits best your needs: https://cellulardata.ubigi.com/data-plans-and-coverage/Simple, high speed cellular data plan for Europe travel
I wanted an affordable high speed data plan during a trip to UK and Italy. I was planning to buy a physical SIM but saw an article about Ubigi in the WSJ and decided to try it. Got great coverage and speed in UK (London, Oxford and Stonehenge), and in Italy (Rome and Venice). It was particularly useful since I used maps a lot while walking around Rome and Venice and when I was using public transport in London. It also worked well when I used my phone as a hotspot for another phone. The setup of eSIM, selection and payment of the plan in the US before my trip was very simple. The price was reasonable. So I was able to use it as soon as I landed in London. Much more convenient than having to use a physical SIM.Show lessVijayMRao
Developer Response
Hi, thank you so much for sharing your experience using Ubigi during your travel! Ubigi is very easy to use and we are happy that you enjoyed using our services in the UK and in Italy.Easy, speedy and reliable
Was easy to install and get setup and the connection was much faster than what my provider could offer abroad. Have recommended to my friends who also travel :)Brando #68
Developer Response
Hi, thank you so much for the 5-star review! We are happy to hear that you enjoyed using Ubigi ;)Horrible and worst data provider ever
I ordered a Esim data plan to use in the UK. I didn’t receive any confirmation email to install the plan or payment receipt. However the payment was successfully deducted from my bank account. I sent a customer service message to receive an automated message. I’m still haven’t gotten any response from the customer service. I’m questioning the legitimacy of this business. Strangely that they need 15 days to give a refund. I will stick to the Airalo. This is rubbish. I will strongly advise to vet those reviews on here. There are people out there who will go the extend to create fake reviews. Never again. Horrible serviceShow lessTrishanaOs
Developer Response
Hi, in case you did not receive the QR code by email nor the payment receipt while the payment has been validated, it may be because you entered your email address incorrectly when you placed your order online. Please contact our Customer Support and indicate the date when you placed the order and your name so that we can resend you the QR code to the correct email address: https://cellulardata.ubigi.com/help-center/contact/unfortunately does not seem to work
tried to setup on my Iphone 13 in Germany but will never connect to network and won’t let me register. Deleted esim and wanted to set up again does not work either.duke3514
Developer Response
Hi, We regret to hear that you experienced some difficulties to connect with Ubigi. Our Support team is available to help you directly, do not hesitate to contact us: https://cellulardata.ubigi.com/help-center/contact/Doesn’t work on IPhone 14 Pro Max
The app doesn’t let me log in or make an account because it says my phone is not compatible. Despite the phone being on the compatibility list.
I’ve tried reinstalling the app and updating the latest IOS. Still no solve for my issue.SikMeme
Developer Response
Hi, Please make sure that your phone is "network-unlocked" by contacting the provider you bought it from. Your device must be network-unlocked (or SIM/eSIM-unlocked) so that you can use other providers for your eSIM (like Ubigi) and for your physical SIM card.Worked Great!
Worked Like A Charm
During my time in Japan Ubigi worked great! The app made installing my eSIM super easy and straight to the point. I recommend Ubigi eSIM if you’re traveling abroad.BlueMoneySniper
Developer Response
Thank you so much for the 5-star review! Ubigi is very easy to install and you are connected right away wherever you travelMust-have app for travelling
Enjoyed this app and the comforts it provides a lot. The prices are affordable as well and just removes the necessity to micro-manage all those sim cards based on where you are.skwingwin
Developer Response
Hi, thank you for your feedback. Our team works to make sure that our services meet your expectations ;)Sadly didn’t work
So i saw the reviews and thought i would try out Ubigi. Sadly I will never know as when i click to get a new account all I get is an endless circle of waiting (for days - not ‘ a few moments’. So its back to Nomad for me.hwrite-oz
Developer Response
Hi, we are sorry that the eSIM setup did not work on your device. Please make sure that WiFi is deactivated when you get that page "waiting for Ubigi connectivity". Do not hesitate to try again and if th issue persists, our Support team will be glad to help you to resolve the issue: https://cellulardata.ubigi.com/help-center/contact/Easy to setup, easy to use, easy to do everything!
Even better when using a referral - WZ29R8PX
Ubigi wasn’t something I’d considered previously, but on a long trip to Japan you can’t beat the simplicity in setup and good pricing for a 50gb data allowance when referred!Rikarikachu
Developer Response
Hi, thank you for your feedback! Ubigi is the easiest solution to get data connectivity during all your travels ;)
