Leave a Review Ubigi
Great option for travel
Traveled to Japan and needed to get data service. Read online reviews that this was a great option since it had good signal and data was fast. I’m very happy with the speeds and pricing. Great alternative over airaloAlperion
Developer Response
Hi, thank yo so much for the 5-star review! We are glad to hear that you enjoyed using Ubigi in Japan ;)Simply amazing!
Went researching for a reasonable way to get data whilst travelling. Found a few esim options that looked ok - then came across Ubigi. Seemed so simple, and rates seemed very reasonable. And great reviews. Decided to give it a go and was not disappointed. Did exactly what it said - provided me with lots of well priced data whilst overseas, so easy - all set up and ready to go for next time! Thanks Ubigi!Show lessMi7oo
Developer Response
Hi, thank you so much for your feedback! It's always helpful to have a reliable and efficient means of staying connected while traveling, and it's great to hear that Ubigi was able to provide that for you.Not ready for prime time
This was recommended by a Silicon Valley acquaintance for a trip to Japan. It’s a bit of a process to install- and only then did I get to the unworkable instructions. Specifically I was directed to find the “mobile data list” setting. My iPhone 11, supposedly supported, has no such setting. Moreover, the signal bars got turned to exclamations points. To this user that means WARNING so I hastily deleted the app. I now know this is benign, but is a failure to troubleshoot by developers who are unable to dumb themselves down to my level. May be great for tech people but not ready for the average idiot.Show lessMr Alarm
Developer Response
Hi, we regret to hear that you encountered difficulties to install your Ubigi eSIM profile. Our Support team is always ready to help you, do not hesitate to contact us directly: https://cellulardata.ubigi.com/help-center/contact/Don’t get this app
If you like wasting your money, go ahead and get this app. It has not worked for me once since I left the states. Every time I leave a secure Wi-Fi it disconnects and when you try to log back in, you’ll get an error message stating that the app is unable to love you in or that your credentials are incorrect. The sad thing is that I will probably not be able to get my money back. This is a waste of money. The people that have provided good reviews must be employees of the company that created this.Show lessJBGuzman
Developer Response
Hi, all our reviews are real and they are all from Ubigi users ;) We regret to hear that you could not connect with your eSIM profile. You can follow instructions on HELP CENTER > SELF-ASSISTANCE menu on our website to resolve the situation or contact our Support team directly on this link: https://cellulardata.ubigi.com/help-center/contact/Problems installing and support awful
On two different iPhone SE’s, I couldn’t get the app to install the eSIM. They both stalled in different places. And their support is only open Monday to Saturday from 9 AM to 6 PM UTC +1 time zone. And that support is awful — they couldn’t answer any questions and had to escalate to tier 2 support that only communicates via email. I only kept trying, because they seem to be the only eSIM that claims to support 5G. Simply unacceptable for something as critical as an eSIM.Show lessBLDNIGHTOWL
Developer Response
Hi, your situation needed maybe further investigation based on the information you provided. Please make sure to provide all information requested by our team to facilitate the resolution. We are sorry for the inconvenience.Easy to explain
My son was traveling and I had to explain setting this up over text with him. It was fairly simple and an excellent deal compared to what our cell carrier offered. I highly recommend using Ubigi for travel. It’s also helpful that you can get the free eSim before buying a plan. It makes set up less complicated.Show lessMm189764mm
Developer Response
Hi, thank you for the 5-star review! It's great to hear that you found the set up process fairly simple and that it was an excellent deal compared to what your cell carrier offered. We appreciate your recommendation and we are sure it will be helpful for others looking for a similar solution.This arrant nonsense
I thought I was going to get a phone number and nothing pop up can’t even use the network to browse on my phone it’s just waste of moneyBiggee1820
Very user unfriendly
The Ubigi SIM card, app and Land Rover are about as difficult an ownership combined experience as one can encounter.
I know someone who changed their RR for another car brand at the end of warranty, because of this.
And if you are able to register with ubigi, the app gives negligible info about your account.
I’m going to try a 3mobile data sim instead.Show lessStratly
Developer Response
Hi, Ubigi is a service for connected cars and also for eSIM compatible devices to get a data connection from a smartphone/tablet equipped with an eSIM. Our team is available and ready to help you to activate the right service for your car: https://cellulardata.ubigi.com/help-center/contact/Pretty good service
Even though the application feels like it was designed 10 years ago, and it is a bit slow and buggy the service that they offer actually works reasonably well even in remote parts of the worldtheonlymac001
Developer Response
Hi, with Ubigi, you benefit from the same network coverage as local users in more than 190 countries. That is why your connection stays reliable and fast wherever you go.Works brilliantly in Japan
Easy setup, fantastic coverage and speed. Japan data plans priced reasonably (slightly more expensive than local physical card). eSIM is a revolution compared to running around looking for SIM cards when you land, just a few taps and you are connected immediately.garner_a
Developer Response
Hi, thank you so much for the 5-star review! With Ubigi, you are connected right away and you benefit from the same network coverage as local users in Japan and in other countries so that you can benefit from a reliable and fast connection ;)
