Leave a Review Lyca Mobile US
Bug with tracking
I can't keep track of how many gigabytes are left the screen says “unlimited” and that’s it what to, fix it please. Thanks
In general good app after update.Developer Response
Dear Customer, We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at appsupport@lycamobile.com so that we can resolve the issue. Regards, Team LycaWorst App
Trying to register in app for over 2 weeks now The registration Sms never arrives, tried it hundreds of times.. tried login, registration, reinstalled app many times, nothing works...
**Update : Application updated and now works like a charm..Developer Response
Hello User, Sorry for the inconvenience caused. We have released a new version of the app with new UI and and quick performance. Please revert us with appsupport@lycamobile.com incase any issues. Regards, Team LycaBetter after the update
Thanks Lyca team, after the update everything seems good and working perfectly.
Will let you know if I experience any issues.
Thanks
HassanDeveloper Response
Hello User, Sorry for the inconvenience caused. We have released a new version of the app with new UI and and quick performance. Please revert us with appsupport@lycamobile.com incase any issues. Regards, Team LycaNew UI is good
New updated app is goodDeveloper Response
Hello User, Sorry for the inconvenience caused. We have released a new version of the app with new UI and and quick performance. Please revert us with appsupport@lycamobile.com incase any issues. Regards, Team LycaHorrible carrier
They have horrible customer service. It takes days of constant calling and emailing to resolve issues. Their app doesn’t work and so I had to sign in as guest to renew my phone plan unlike before. They didn’t send me a text with the necessary information like when to renew my plan like they used to a year ago. It used to be a tolerable carrier, however I don’t know what happened. Now they are lacking in many ways.Show lessDeveloper Response
Dear User, Please accept our apologies for the inconvenience caused. We completely understand your concern. We value your feedback and it is duly noted. Kindly provide your phone number and the issue at appsupport@lycamobile.com. However, our team is in a continuous process to improve the overall user experience, by enhancing the features of Lyca application. Regards, Team LycaVery bad app
The developer of this app has no formal education or just a moron.Developer Response
Dear User, Please accept our apologies for the inconvenience caused. We completely understand your concern. We value your feedback and it is duly noted. Kindly provide your phone number and the issue at appsupport@lycamobile.com. However, our team is in a continuous process to improve the overall user experience, by enhancing the features of Lyca application. Regards, Team LycaFix It
When I tried to install the app, it told me to wait for four digit passcode. Unfortunately, I never received the passcode therefore I couldn’t install the app. I followed the installation process unlimited times.Developer Response
Dear User, Please accept our apologies for the inconvenience caused. We completely understand your concern. We value your feedback and it is duly noted. Kindly provide your phone number and the issue at appsupport@lycamobile.com. However, our team is in a continuous process to improve the overall user experience, by enhancing the features of Lyca application. Regards, Team LycaHorrible App
The app never ever works, no matter how many new incarnations they create.Developer Response
Dear User, Please accept our apologies for the inconvenience caused. We completely understand your concern. We value your feedback and it is duly noted. Kindly provide your phone number and the issue at appsupport@lycamobile.com. However, our team is in a continuous process to improve the overall user experience, by enhancing the features of Lyca application. Regards, Team LycaEven worse
Today is 2023 June 5 Monday
I update this app for better the using experience
However, when I used it and checked my data used, I can NOT barely see any words from it.
I’m so disappointedDeveloper Response
Dear User, Please accept our apologies for the inconvenience caused. We completely understand your concern. We value your feedback and it is duly noted. Kindly provide your phone number and the issue at appsupport@lycamobile.com. However, our team is in a continuous process to improve the overall user experience, by enhancing the features of Lyca application. Regards, Team LycaAndrea
I just found out that my number can not respond to a short text message from PayPal!!! Why do you not warn me about this when I buy a sim card, when I recharge. Why do not you report it when I buy a sim card or top up my balance? Because of you I can not make a payment by PayPal.