Leave a Review Sport Clips Haircuts Check In
Great Cut! Good App.
Love using this app for getting haircuts. It’s easy to see how busy a location is and to schedule ahead so I know how long it will be and to schedule accordingly. Personally I prefer Sports Clips over their competitors in my town mainly for the ease of scheduling and they have a couple great stylist. The only complaint of the app is the messaging system when you arrive is not super efficient. I would recommend having a button for when you arrive and the car type, and then for a confirmation text to come in.Show lessARazorbacks64
Good Cut!
Got my hair cut today. Was impressed by the steps taken to ensure the spread of COVID was minimized. The only negative was that one of the barbers had her mask below her nose which tells me not all employees understand the importance of proper mask use! That being said I have visited other barber shops that don’t come anywhere near what this place does for COVID safety. All employees need to adhere to the mask mandate and help protect their clients! Had the barber properly worn her mask I would have given a 5 rating! Kudos to the management for their attentiveness to try and provide a safe environment!Show lessSavtbird
My experience
This is only my third or fourth tyme coming here in a row but it’s a guarantee not to be my last. I just got done working a 60+ hour work week; I’m tyred; beat; drained; all the above aggravated and just want to go home and question lyfe in general. However I need a haircut. Well I come to Sport Clips; the Cartersville location just to find out my stylist Kay; who is INSANELY great; personable and professional...is on vacation. How dare she rite?!?! Lol. So to the parking lot I go feeling defeated and broken just to turn around and go back in WITH my girlfriend who rather strongly convinced me due to the fact of her being tyred of my constant bitterness over my unruly homeless man-esq mop. So I flipped a coin and picked Autumn to tame the slowly turning gray mane that lies upon my giant melon of a gourde I call a head. Look; I don’t know the hiring process for this house of hair but I think they must have to be dipped in gold!!! She did an amazing job! I’m a child of the 80s so I am absolutely particular about my hair. I grew up on Guns N’ Roses; don’t judge me. Due to Autumns’ professionalism and just all around awesomeness; I’m no longer apprehensive when Kay abandons me. Everyone that works here deserves a raise and cake. Cmon; who doesn’t like cake?Show lesssfghbvjjbffchigc
The wait times are a lie.
I don't know if it's just this particular store, or the app, but the wait times are ALWAYS WRONG! They will give away your time slot in a heartbeat. I received a text stating I was next in line. I walk into the store three minutes later, I'm now 2nd in line with at least an extra 15 minute wait. The last time I had an actual appointment, my stylist finished her previous cut five minutes early, so she took on another 30-minute haircut before getting to me. I walked in to her seating another customer. It may not sound like much, but it's annoying to try to plan your day around things like this. If you have all day to sit around, at least you'll get a decent hair cut. If you want to plan in advance, call someone else.Show lesslildrummershack
Awful
Why is there no “electronic” season ticket?
It is almost 2020 why do I have to carry pieces of paper around for season ticket?
And to make matters worse — the season tickets only work at certain locations...
There are 4 locations near me and each have different franchise owners that don’t accept season tickets from the location a few miles away.
So I either need to have season tickets from 4 different locations (more freaking paper to carry and track) or what is the alternative?
The best part of a haircut “chain” is a consistent experience, but the season ticket is
1. not consistent
2. is not usable at more than one location
3. is not modern (paper vs electronic).
Note: I don’t use cash. I don’t carry a physical wallet. I use Apple Pay on my phone (and no, I’m not a millennial).
McDonald’s are independent franchises too, but their coupons can be used at other locations.
Can you please escalate to a VP (or higher) to assist???
**Please don’t tell me to contact you.**
If you want to respond, please tell me (and all of your season ticket customers) what the plan is to resolve this issue.
Make sense?Show lessN/A 1234
App works great !!! Easy to use and in real time.
I’ve been coming to here only on the occasions when my Personal freind who owns her own Salon aka Babershop isn’t available and I need to get it cut or I’ll freak out type situations. But , now that I’ve been coming here to get my haircut ( and I’m Very picky about my haircut ESPECIALLY THE FADE PART ) the last 4 times since this covid thing started and Have had Amber and Terry aka ‘TT’ cut my hair as well as two other stylists which I can’t remember their names off the top of my head. I think Kelly maybe anyway great haircut. Great staff. Great place. And IT WAS GREAT EXPERIENCE. OH AND I LOOK GREAT KNOW TOO. THANKS AGAIN AMBER !! And SPORTS CLIPS. Sincerely , (since I just wrote a letter for a review. ).
IAN S. Batavia IllinoisShow lessgayian
Ever since I moved from Arlington heights I go here
I have had the best haircuts ever in the last 3 years since I moved to itasca . The Addison location has always made me feel more comfortable, and the experiences I have had has always been perfect. I go here because all of the ladies make me feel so good, and give the greatest haircuts. I also love the MVP. I would probably date every lady who has cut my hair :) great personalities, intelligence about their profession, and super pretty :) thanks sportsclipsShow lessBillyKoz1234
Lifesaver!
Love this app! For my son, who is on the autism spectrum, waiting is horrible... not a walk in the park for those waiting with him either! With this app, I can set up his appointment with his preferred stylist... we can choose the day based on who is available. The guessing game is gone!
Now with the new systems in place for Covid-19, it is even more helpful. We were there this morning and he did very well with the kind support they showed him. It is the only place he will go for his haircuts 😊Show lessWhere's the sport
Pretty accessible to the blind user.
This app was completely inaccessible to my phone as a blind user when it first came out. Now it is pretty good. The only confusing part I had was selecting my stylist from the list. I would recommend making the name of the stylist into a button that says, "select stylist Jane," or something like that. As it was, I had to tap on the estimated Wait Time part of the stylist's info to get the right one. But other than that, I'm pretty impressed. There are a few bits of annoyance that are more specific but I will leave them for a developer review should the company be so inspired to request my assistance since I'm an accessibility consultant.Show lessdcbahr1
Great App
Checking in is easy. Great way to skip the line for a business that does not make appointment. One thing that could make it better is multiple stages of check ins.
1. Check in to make an appoint (already does this)
2. Check in upon arrival and consumers can wait in their car.
3. Hair stylist they update on the store’s end when they are ready, which sends a notification to the consumer to come in.
Great way to follow CDC guidelines and keeps the checking in process a little less confusing.Show lesszchampagne91
