It says i have unlimited data but when im outside i have full bars and the LTE dont work as if i hve no data cant get on to check social media listen to music apps etc only text barely can send pictures unless im on wifi cant wait to get off this yeah its free but its not worth the hype
Developer Response
We are very sorry to hear that you are unhappy with your service/plan. For assistance with your phone service, please contact your cell phone provider's support team, or we can try to pass the message along. Please email us at: support@mymobileaccount.com, and include your account phone number and details regarding the issue you are experiencing.This company is the worst company on the ACP Program. If someone has gotten your information through hacking and applies for Government phone service through the ACP Program, this company actually waits until after the Transfer has been completed before they notify you that the transfer has been requested. Not only does this put Peoples lives in danger by not having phone services in the event of family emergency’s.
Developer Response
We are very sorry to hear that you are unhappy with your service/plan. For assistance with your phone service, please contact your cell phone provider's support team, or we can try to pass the message along. Please email us at: support@mymobileaccount.com, and include your account phone number and details regarding the issue you are experiencinI cannot get my iPhone to connect to the internet and it is causing major stressful situations with money/bills because I use my phone for everything and at this point I want to stop using the service
Developer Response
We are very sorry to hear that you are unhappy with your service/plan. For assistance with your phone service, please contact your cell phone provider's support team, or we can try to pass the message along. Please email us at: support@mymobileaccount.com, and include your account phone number and details regarding the issue you are experiencing.Terrible and they delete reviews
Developer Response
We are very sorry to hear that you are unhappy with your service/plan. For assistance with your phone service, please contact your cell phone provider's support team, or we can try to pass the message along. Please email us at: support@mymobileaccount.com, and include your account phone number and details regarding the issue you are experiencing.They shut your data off after using up 17 gigs, if your on the road a lot without WiFi I highly not recommend this service they all read from the same scrip and will play stupid games with you so don’t even waste your time.
Developer Response
We are very sorry to hear that you are unhappy with your service/plan. For assistance with your phone service, please contact your cell phone provider's support team, or we can try to pass the message along. Please email us at: support@mymobileaccount.com, and include your account phone number and details regarding the issue you are experiencing.I switched to Hello Mobile then switched back within an hour back to T-Mobile. Horrible customer service and basically the entire service is 3rd class. Use it at your own risk if you want to save few bucks.
Developer Response
Hi AJ. Please share your specific concerns at: support@mymobileaccount.com. We value your feedback and always look for ways to improve our customers' experience.The app is super convenient, super easy to use and stupid people friendly… and I am a stupid people 😂 lol also the phone service has good connection and unlimited data, talk and text which is cool because all the other free service companies only give you a limited data. Thank you, Q Link for helping me stay connected with friends and family! It’s so helpful 😊
Developer Response
Thank you so much for your rating and review! We appreciate you taking the time to leave a review and are thrilled to hear that you're loving our services :)i can't send text messaging , network super slow ,i have to wait 2 minutes to download a pic, men i rather have text now free service works better than this company n for me to say this i put both services in 2 separate devices did my test and men text n now win by a mile this service still buffering while textnow finish w everything that i test for n this company still buffering lol i move from text now to get a better service n i regretted big time wow did u guys used a forefront apn,if i do pleaser let me know, no Lte or 5 g lol
Developer Response
We are sorry you're having trouble with the My Mobile Account app and would love the opportunity to make it right. Please email our support team at support@mymobileaccount.com with a brief description of the problem, your mobile phone number, and the type of device you are using. We will work to find a solution ASAP!It doesn't allow me to do anything besides look at the stats of my plan. I cant change anything, view anything useful, and it’s just redundant.
Developer Response
My Mobile Account is an exclusive app that's included with your phone service to help you manage your plan on the go. You can edit your account, view your usage history, usage balance, add minutes and data, and much more!I paid almost $200 to pay my iPhone off from T-Mobile so I could switch to QuickLink with my phone and number that I’ve had for years in about September 2022. I was shocked how well it worked out for me and was happy till I woke up May 9th with SOS NO SIM on my iPhone??? Called them and said that I was still active on their end so it had to be a problem with T-Mobile (which is crazy because they are with TMobile)so since I had no phone access to call out I ordered another SIM card and reapplied….called T-Mobile and they ported my number and DEFINITELY NO LOCKED PHONE!!! Still no service and quick link rep was speaking bad English from India or something and snapped at me and disconnected my call!!! I will ring that number off the hook tomorrow when I borrow a phone and they better make it right or I’m calling 6 on your side
Developer Response
We sincerely apologize for the trouble you've experienced. We'd be happy to review this for you, please contact us at: support@mymobileaccount.com with a brief description of the issue.
djgotsauce
Stephen Bolin
Almost beyond help
Xoxolove34
babysharkdooooodoooooo
AJ988879
Tommy Bandz
uniqueseller
MacBoneZ
Disabled and disconnected
