New 5G made it worse!
I started having trouble with text to anyone who wasn’t on an iPhone. Then Calling anyone who wasn’t on an iPhone. Then in the middle of a conversation my call dies and says buy more data. I’m on a free plan unlimited service. When I finally got an agent they said nothing is wrong on their end it must be a glitch. It will work when I get off. And they are sending the new SIM card. It never worked again after I got off. 2 weeks new card arrives, now it says no service or I get one bar briefly but can’t make any calls. I had to download an app that lets me text and call. It works but is a different number so I have to tell my contacts it’s me. I’m going to have to get service from another provider. I’m not sure they care one way or the other.Julielovesmud
New SIM card has terrible reception
I’ve been using Qlink wireless for a long time, and it’s been fine until about a month ago. Qlink emailed me saying they were sending a upgraded SIM card but it’s more like a serious downgrade. Before the new SIM card my reception was fine. Now I barely can get reception. When I can actually get to call people they tell me I keep breaking up. They need to either give me a better SIM card or I guess I’ll have to find a better provider where I can actually get service.AwesomeApril1830
Unsatisfied
I have been with Q link for a couple of years they have switched over to 5G and know when I leave my house I can’t receive text messages or use Data I have a brand new phone so that isn’t the issue I have called customer service they have sent me two SIM cards and I still have no data or can’t make text messages when you call customer service you are placed on hold for hours and than whenever a representative answers you can’t understand them or there is so much static in the background this is a nightmare I have tried emailing calling and asked for call backs and never get helpKaydayjah
No service
I can’t make or receive any calls. I checked my settings and everything is turned on the way it should be. My bill is paid up to date. I have the unlimited talk and text plan with 1gb data. I can’t log into the app because it didn’t recognize my number. I can, however, still log into my online account without a problem. I noticed other people have been having the same problem. They say they’ve sent a SIM card and I keep getting text messages to start using the new sim but it still hasn’t arrived. I don’t think it ever will. My daughter reported this company to the bbb before and left because of issue’s she’s had with them that got no resolution. It’s time I do the same. It’s a pity for them to be losing customers so frequently due to poor service.m@r!$01
Bad review
I am very unhappy I am in the process of moving and I am also in the process of having to get this new Sim card but they have not sent it to me but they keep saying they’re sending it to me and all of my accounts are attached to it who else has this problem and who else is that it had to go through this on my iPhone I have to sign into my account with my fingerprint so that verifies me but when I try to put my phone number in it says that it’s not the right phone number on my account other than the negative Ness of this issue I love Qlink I think they’re great I think the people are great and they really have been there for me for a long time if I have an issue did you try to take care of it and have taken care of it almost every time but right now this has been really ongoing end it usually is when they have to send me a new phone or something like that it usually takes a couple of months for me to get a package from them so that’s just saying that it is not the people it’s the procedures The mechanical part of itcrimminy
Not for Grumpy People
I’ve had it for a month and it works for me. Regarding the negative reviews by grumpy people, please note:
A) I’m sixty-nine years old so one of the reasons it works for me, may be that I can fairly easily turn back the clock to when this level of service and support was normal. Younger people might have trouble with that.
B) I was paying $96 for AT&T and $25 certainly does not buy you the same coverage. This is basically T-Mobile’s less favored towers. It’s important to be realistic about that.
C) Data works fine on Wi-Fi at home or in a McDonald’s parking lot. It’s not worth $71 a month to me to have it elsewhere.
D) Traveling through South Eastern Washington recently, I had no phone service at all. Had I broken down, it would have been a long walk. But I take care of my car so it wasn’t.
E) Yes, the app claimed I didn’t exist once. I waited twelve hours and tried it again and it was back. The service was uninterrupted. The app is not so fancy that you’ll need it for anything.Steve Downey
Q link
I’ve had this service approximately two years, never had any problems very nice people when I have to talk to him in my opinion I would have this service that helps people and it’s amazingSo I want to link to know that they rockChamp Vaughn
Be careful folks
I got extremely hacked and they got into my phone through my Q linkWireless app.
If you are a currentQ link wireless client you may receive a cheap looking fake Looking
Q link logo when you try to sign into your Q link account via the app . you’ll be asked for your phone number then you Will be told that’s your number has no relationship to an account . Oh and I was on hold today for 2 1/2 hours today. I will never get that time back .
I’ll let you know how much they Steal.
Pray for me to what ever God/object It is that you happen to prey to. T/Y🚯going to kill me a hacker
Won’t recognize phone
I’ve been to the support site- can’t contact anyone as usual on App Store. I’ve tried recommended procedure of resetting network 6 times but the phone is still not recognized. If the developers had a way to email support of contact info then I would not have been forced to write negative review here. I also tried calling hello mobile and wait time was interminable.Lixdesic
If you need a phone to call or txt only.👍👍
The app itself keeps shutting me out. Giving a message that my number is not associated. But as I’m looking at the left hand corner of my phone I see; Q Link Wireless as my service provider. They tell me I have unlimited Data; but that’s not true I have unlimited MBs but only 3GBs. And to buy more Data is very expensive.
I do have unlimited phone and Text. Which I will say is a blessing everyone needs a phone for work and family. I am not sure how well Q Links works when I’m in a different state but, I pray well bc I don’t have another phone.
I don’t think I have Data when it reads 3G.
So I’ll have to save my Data for Maps bc 3GB does not go far at all.
The world is a dangerous place. I know I don’t want to get lost and hurt.MemeChell2010
