Q-link worse service I’ve had
This company treats people like there on parole, you have to constantly contact them to stay connected & they make that process the worse experience ever! They never answer your calls in a timely manner, constantly send broken, no good & bad links. They cut your services when you need it most. Constantly hanging up, it’s like they know when your away from home & shut you down! They close your account when you don’t know what to do & make you jump through hoops to get in contact with someonepvhjjn
Still waiting for SIM card
Hello,
I can’t really rate your service because I am still waiting for the updated SIM card and phone . It keeps saying it will be here between 5-7 days.. well .. it’s been over 107 days and I am still waiting .. I am just about to give up. Thank you, M. Connorsmarye5962
Unfair Ratings.
I know some people have had problems with the service. But I downloaded the app to see if there was any problem there. And I found no fault with the app. ?—Did I have problems with my service/phone? Yes. As soon as I switched phones, things were back to normal. This was after the 5G switch.Hey!JesusLovesYou
Perfectly Happy
Not only did I get my SIM card ahead of schedule every single step was prompted! It was easy, especially when the instructions are given to you not only slowly but gives you time to get and remember the process (remembering is easy as they do give step by step instructions- although I’m not sure what they consider unlimited- as I am bedridden I watch a lot of tv as well as play a lot of games in bed.
PERFECTLY HAPPY!!Jordan Isabella
Where’s the Customer Service
I have been with Qlinkwireless for a few years now and for a Free Gov. Phone it’s all right I guess. The free phones are not the best but you can bring a device to the service which is a plus. They need to assist their customers better and do what they say they’re going to do. For free you can’t be too picky.TrishaBlakey
Worst customer service ever
They sent a SIM card and after speaking to CS several times, my phone worked fine for a couple weeks. Out of the blue they sent another SIM card which I was forced to use. Now, data doesn’t work at all. Calls and text sound horrible and show up late. It’s horrendous! I’ve called dozens of times and got no help. They had me sit on hold for 2 hours and 40 minutes until they closed. Qlink is a scam and the federal government should investigate this company for taking advantage of Medicaid recipients.DJfreeCrooks
To ring or not to ring.
This device has sucked from day one, two and three. This is the service you refer your enemies to, because it never works as it’s minimally intended/inferred/supposed to!
The supposed NEW phone and SIM card sent was defective out the package. So, I ordered another one and they made me pay for it.🤬🤯 Phone still didn’t work. I left and went to Straight Talk.
Fast forward to the 2020 pandemic. I downsized and signed back up with Q-stink. My phone only works if I’m on my home wifi and I am using my own iPhone 6s+. I’m lucky if I get service on most days. And forget using GPS...🤣. I saw 5G once. It was clearly an error.
Come on Q-stink, get it together. 2 tin cans and string would fare better than your service. smdhTjusgorjus2
MMS Messaging
I am not happy with this service at all! They do not respond to Emails! Only when they wants! Customer service is a mess! Been waiting for a callback for over a week now! Can’t receive MMS messaging. I did but it just stopped all of a sudden! Customer service is very slow. Takes days for a response to Emails!
I just want out now at this point! Been with the carrier since 2017JayWa Designs
Very dissatisfied with the app I’m sorry
I’ve been tryin to login to this app for weeks and I know I have the correct info. It’s pretty sample login. I can’t seem to get any help in a response the only thing QLINK has good for them is the fact that is become unlimited data talk and text which is absolutely awesome especially the fact that it’s free if you’re on government assistance somehow my mother also has QLINK and is able to actually get service in quite a few areas but on mine I can only get service in my immediate surroundingsdeonlafferty
New SIM Card messed up everything
I have had Q link for many years and I received an updated SIM card 2 months and ever since I can’t make or receive calls or texts. I have been trying to call and email qlink for assistance when I call it takes forever to get transferred to a human then I am put on hold saying my wait will be over 200 minutes so I can leave a callback number in which someone will contact me in 24-48 hours which no one has called back. When I email them I get no response. Not sure what to do.TraceyCharmed
