User Reviews: My Mobile Account

Top reviews

  • Q Link Wireless

    For now everything is working for me but the only problem is they don’t give you a free phone you have to have your phone hey just send the SIM card unless you buy a phone from them
  • So unlimited data doesn’t mean unlimited data

    So unlimited doesn’t mean you have all you can use data you can use per month on your qlink plan. Qlink believes Unlimited means 31 gb of data a month then cuts your data off completely without notice. No warnings no throttling of service. Regardless of the time of day. Mines was recent cut off on may 30 till the first. Now if you call in the peoples who have American 60s and 70s first name but sounds like they are from Pakistan or such place. ( no offense ). Mary Ann told me it’s up to 31 gb. LIES. no where on the site or fine print has it every said up to 31 gb and service will be suspended. Free is free but don’t lie to me saying free unlimited has a cut off point with no warning. I’m thinking about putting on my big boy underwear and switching back to a dang phone bill. Ugh. Why !!!???
  • Horrible service

    Suppose to be free unlimited talk text and DATA only the data is throttled even when the billing cycle refreshes. They are just stealing government money and not offering what they are suppose to. It is throttled at 1mbps or lower. Can’t load any video off any app or site. Takes 5 min to open a web page. Just horrific company. Hopefully someone files a class action to re coop all the stolen money the government pays this company to supply internet to its customers.
  • Unlimited data is not unlimited

    I’ve had this service for over a year, when they switched to 5g everything got messed up. Just recently data stopped working. Called Customer service and representative told me that when you go over a certain amount of data the system automatically suspends your data but the talk and text would still work. So i was told i would have to buy data for remaining few weeks before the next month resets again. That did not make sense when i have the unlimited plan- data,texts and calls. Even the rep was embarrassed and couldn’t provide any help. Crazy. If this happens again i will end up switching to a more reliable network even when if it costs me extra $15 a month.
  • Good service

    Lovely service quality and quantity however i can not login to my mobile account app with password put and phone number used
  • Q link is the best number 1 service out there

    My SIM card came fast it actually came before the date it was supposed to arrive easy to set up service is A+ an the app work perfect for me I’ve needed this service for the longest glade It found me
  • Awesome Service but Sim Swap aka clonership

    I’ve had service for about 2 years. Never paid a cent! Unlimited talk, text, data. Connects to T-Mobile network and I use iPhone 12. I have a Galaxy 21 on AT&T 5G contract and it is weak!
    Q-Link is selling your data and unless you know how to root, rebuild, spoof Mac etc…. Then I would be careful because you cannot secure your sim and that means your phone can be cloned. So I don’t know how they are U.S. BBB approved for this being a gov phone?!? Location is FL but no office!! I see this as a national security threat to U.S. citizens identity and there are others just like them. I have free service but I don’t know how these programs are approved and get authorized by Apple Store?!?
  • I’m happy

    Did not take long to set up my Sim card and I still kept my old number so I don’t have to forward changing it with everybody I know. I’ve just started so I can’t tell you much more but so far it’s been amazing
  • Service

    I’m new to this site but I’m soo happy with the outcome I had no problem setting it up and as a matter of fact I woke up to not having any cell service to being realto take on all calls lol I’m telling everybody I know about this
  • BYOP don’t buy from dem. Where my free tablet?

    Because thes they send you are be worked a dollar at rhe pawn shop. I brought my phone phone, I’ve actually had 3 different kinds “MOTO” Samsun galaxy, And now I’m using the iPhone 7. I haven’t had any issues that’s everyone’s been saying. The problem is is get 5 emails a day saying I need to press that button on the email or I will lose my service. And I also did the EBB ENERGENCY SERVICE cause I wanted the New Tablet. There “SUPPOSE” to send out. I got a email about it but still nothing has happened about that tablet. So what’s up with the tablets? Which it just a scam? So we’ll had to upgrade to your NEW SIM CARD??

Alternatives to My Mobile Account