Unbelievable
I’ve had this phone and have been using this company for about a year and a half or so.. never had any issues until the last few weeks. Out of nowhere my unlimited text messaging stopped working, I wasn’t receiving anyone’s text messages. Try to get ahold of customer service and nothing. Now today my entire phone is shut off and I don’t know why. I try to call out and it says something about Sprint and to contact my carrier. This is supposed to be a FREE RECHARGEABLE phone line! Unlimited texts, calls and data every month.. and now for some reason it’s not working at all and I can’t get through to anyone in customer service!! I am so frustrated at this whole situation and it needs to be fixed ASAP! Utterly unbelievable! 😡😡😡csala1991
Amazing. Should win Nobel Peace Prize
Fulfills basic human needs and rights by providing access to communication and the internet to do everything else. On top of that the service is better than some paid services. Should win a Nobel peace prize no joke. Shame on people charging money for these thingsNew_God69
AWFUL SERVICE
298 minute wait time and still holding!
After year of service they sent me new SIM card insisting I update which changed my enrollment number and phone number and it won’t let me revert to original number. I called and after 108 minute hold the lady says I must talk to IT and put me on another hold estimates wait time 190 minutes! I’m going to use all my minutes on hold with this company to fix a problem they created!
It’s WRONG they get government money but don’t provide service! I’m furious!HeatherKansan
Yes I have I phone 7 and it’s working
But at first it wasn’t I had to call customer service and they helped me figure it out make sure your cellular data is on1980blacksheep
Worsts company
I ordered 2 sims cards on February 2 but I received only 1 and it’s been 14 days passed I didn’t receive 2nd SIM card . I called customer service and they have one answer wait . When I ask my refund they refused if I ask to send me new sim they didn’t. I ported in 1 number but 2nd number was on my old carrier for which they charge me. I sent my request to port in both number at same time , now they ported my 2nd number even I didn’t receive SIM card , my 2nd number is off now . Worst experience.
I checked the service in my area before ordering the sim , they told me. 4LTE/5G but now service is 3G even that service never work . I got unlimited package.mianhb
Really bad mobile plan and company
I got this because it was unlimited. I tested my phone first so I decided to buy. I got the SIM card and I activated the service the way that it supposed to work. Well I had call and text service only. The data never worked I called customer service and was put on hold for more than an hour. For them to tell me that my phone wasn’t compatible with their network lol. I told them that I had already checked to see if my phone was compatible and it was but for customer service it wasn’t . I wasted a few dollars but I guy that’s hit I got for their cheap service price. So now I use Mint mobile and it works awesome. Save your money. And get another service provider.Cxgalo
Serious security issues
I opened the app - it asked for my phone number - I entered the phone number l, and I was logged into someone else’s account. I can see / modify their plan. I can see their phone call records. I can see their name and billing information. I cannot however logout. I had to delete the app to try to figure out how to get into my actual account.
The fact that your only login challenge to someone is a phone number - no other credentials required - is an insane security policy. The developers of this app should be embarrassed.
This also gives me serious doubts about using your phone service if this is the kind of attention to detail you’ve got on security.
This app should be pulled immediately.mark potter
Not unlimited data
So I sign up for the $25 plan. I used this service for my job and let me tell you after 6 days I ran out of data. I thought I was having problem so I call tech support and they told me on the $25 plan you get only 18g of data and the 18g is share between the hotspot and data. And on top of that signal is weak when I’m around and open field. I guess I got what I paid. Crap.Coqui1224
Horrible!
The Qlink website and app are both horrible. So far I have had no problems with the cell service or data, but I’ve only been using it for 24 hours. I log into their website and anything I click on just gives me a blank screen. The app worked, until I ported over my number to them. Since I had already logged into the app with the phone number they issued, and that number is no longer valid, I just get a launch error and can’t even load the app. So no way to log out and back in with my new number. This is unacceptable! Had did no one in the company not think this through? Numbers change, you know?DSL67
Biggest Security Flaws in the App
Hello Developers,
Hello mobile is wonderful but however I did notice a very big security flaw in the app which I can’t share here for security reason please provide your email addresses and I will share the issue in full details.Alam5
