Won’t even let me log in
Downloaded this to help us with our stay, however it won’t even let me log in with our reservation info - it keeps giving me an error. Waste of time!
It’s ok
Carpet in room smells like dirty, wet dog. AC in room was at lowest, we were still sweating throughout the night.
Breakfast was ok, not great. Like fast food 👎 Hopefully, they stop smearing chocolate on french toast, gross. Scrambled eggs tasted like powdered kind. Real maple syrup is a better option than artificial. Organic, healthier cereals & yogurt should be an option. Whole milk should be an option. Remove the artificial or at least keep to a minimal, and promote healthy, whole foods. Children are learning how to eat from the food options they are provided.
Breakfast was ok, not great. Like fast food 👎 Hopefully, they stop smearing chocolate on french toast, gross. Scrambled eggs tasted like powdered kind. Real maple syrup is a better option than artificial. Organic, healthier cereals & yogurt should be an option. Whole milk should be an option. Remove the artificial or at least keep to a minimal, and promote healthy, whole foods. Children are learning how to eat from the food options they are provided.
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Review
Great place, but granddaughter has sensory problems so she did not go to water park to nosey . She had fun at dance but spent a lot of time in her room.
Great service especially our waitress at breakfast Daisy, Taylor also helped us with our room door. I was discreet that our granddaughter could not handle the people and water park area.
We spent a lot of money on the trip .
Great service especially our waitress at breakfast Daisy, Taylor also helped us with our room door. I was discreet that our granddaughter could not handle the people and water park area.
We spent a lot of money on the trip .
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Great Customer Service
We had an issue with our room (minor but disrupted our sleep) and they went above and beyond to make sure it didn’t happen again and compensate us for the mishaps. I loved being able to text the front desk and was responded to in minutes.
Very stellar empathetic team here
Very stellar empathetic team here
We love great Wolf Lodge
I love love love it here my kids have so much fun. I feel that it’s totally family friendly I don’t have to worry about anything inappropriate. We also visited Disneyland and I must say I was very disappointed in Disneyland. It’s totally inappropriate and not family oriented at all anymore I will be spending all my dollars at great Wolf Lodge from here on out. Great job guys!The only one complaint that I have is they accidentally overcharged me $113 I’m sure they’re be fixing it. We had such a great time and my kids love it so much that it doesn’t even bother me because I know they will make it right
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Awful
We came in June and what a better experience. This time they knew we had a baby and I asked for a pack and play and it was broken. I returned it to front desk and told them it was dangerously broken and the lady goes what am I supposed to do with this. Then, they put us in a handicap room right Above check in with no tub and my kids take baths and we aren’t handicap! The elevator noise alone ALL night long was awful. The lobby noise is insane until 10 pm and then the people laughing and talking loudly in lobby and front desk are awful. The microphone front trivia kept us up. My baby cried until 2 am we didn’t sleep. We won’t be back a third time
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Vacation
I love the Great Wolf Lodge this is my second time here with my grand children’s even tho they under reconstruction they Accommodate us with something for the kids for not having the balcony for the second time the only thing I will say is the food can be better in the restaurant that here but other then that this is a good lodge to go to I love it and can’t wait to see how it turn out when they finish the construction here.
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App glitch on maps
Theres a glitch on the map
App doesn’t work for most things
App would not open any menu, would not allow you to order items or make reservations. Also said that outdoor pool and outdoor restaurant were closed even though they weren’t.
Kid Dream Land
Not cheap, but fun. The room includes access to the water park. To have fun though and do all the extras (mining, mini golf, arcade, MagiQuest and wand, ice cream cone, cup of candy) you gotta buy a Wolf Pass (largest package) which is $80 per kid. The rope course is also extra. Not included in any package, and it’s $20 for unlimited daily access. There is a family package available. Our suite was called Grizzly Bear Suite and it was comfy for five. Two bedrooms, two bathrooms- one king, 2 queens, and a hide-a-bed. It was on sale for about $500 a night. Usual price was listed at $900. Second floor is very loud. The higher up you go, the better. Also, cabanas are extra and not worth it. You use your wristband to swipe for everything and the room is really close. No need to bring purses or phones or valuables in the water park. The MagiQuest is worth it, it’s super cute and the kids run around the hotel finding clues to save the day. The wands activate interactive stations, which is a delight. Overall AMAZING kid experience and parents- bring the Tylenol.
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