Leave a Review WallyPark Airport Parking
Doesn’t work well with dark mode
Text disappears. App lets you make reservations for lots that are full and gate closed. Wasted 45 minutes going through three lots reservations before finally had to use valet parking.Tlforker
App crashes on profile page
I’m seeing issue with app crashes when scrolling on profile page. Also I did not get confirmation email on work email to activate corporate discount rate after entering my work email when creating account.spatel1984
App is ok
The app is not intuitive. It works most of the time but not always. Very difficult to see if all of the discounts and reward points have been applied. I find apps for other parking places are just much easier to use.Philly kiwi
Pickup @ airport
WP needs to up their game on pickup service at the airport. The last few times we had to wait 15-30 minutes for a shuttle while other busses came and left, over and over. Not acceptable. We have been loyal customers for a long time but there are many alternatives; we may try one next time.randyanddebbie
Developer Response
Hi there. We apologize that you are waiting 15 to 30 minutes for our shuttle at the airport. Have you tried using the “text for pick up” feature on our app? Please let us know if you are having issues with that or any other functionality. Thank you! The WallyPark teamWally Park
I’ve used Wally Park on my last several trips and feel the service via valet is great. Easy to drop your car, shuttles are right there and very timely. Rates are comparable to other lots, discounts and coupons are available and you don’t waste time waiting on a large bus to terminal. Pick up is easy, fast and if parked in valet car is ready to go when you arrive back at facility.
Nothing fancy about lot or building but you’re parking a car not staying there!Show lessJGtraveler
Developer Response
Hi there! Thanks so much for using the Wallypark app. We’re so glad you like our valet service! We’ll keep making improvements and updates to keep it running smoothly. Sincerely, The WallyPark team.OK when it works - No user support
Password stopped working (didn’t change it - use it regularly). Tried password reset many times. Nothing. Tried calling Seattle for help, no answer or full voice mail. Initiated web trouble ticket because there is no customer service phone. After five days my ticket has had no action. It’s a convenient garage but the poor IT and lack of support is driving me to a new garage.Show lessSWOTAR
Developer Response
Hi there. We’re sorry that you had a password reset issues with our mobile app. We have fix the issue so please try again. We have also contacted our Seattle location on the full voicemail and customer service issue. The best way to reach us is via the contact form so I can generate a ticket directly to our customer service department. Sincerely, The WallyPark team.Needs improvements
Crashes every time I open it.
Employees do not seem to understand how it works.
The scan screen disappears and you are not able to use it coming or going.Zoomie00
Online booking made easier
This is app is simple to use and gets to the point. The view shuttles feature is nice to see moving shuttles in real time. I can even text for pickup instead of having to call. Can’t wait for more developments!NikkiNbooboo
Developer Response
Hi Nikki! So glad you’re pleased with our current functionality. We are excited to continue development. Keep current by updating your apps and checking out what’s new! Thanks for being a WallyParker!Weird
Contact form won’t submit. Asks for phone number. Click on phone and list of facilities with phone comes up. Worthless form. Reservations made a half hour ago won’t show up in History or Upcoming reservations. Can’t make a change at all.lynxmeezer
I chose the service to clean inside of car but they didn't.
I chose the service to clean inside of car but they didn't. I reported this problem to their customer service at the night picking my car, then the lady in front desk wrote down my problem and numer and told me they would call me to process refund next day. Then I wrote an email next day, but still didn't receive any refund or response from them.Show lesscsun#21
Developer Response
We apologize for missing the cleaning service on your vehicle during your stay. If you still have not heard from someone about this issue, please complete our contact form in app to have it addressed by the head of our Customer Service team.
