Photo Prints+ User Reviews

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Liars

App says you can pick the store you want to use. Lie! I have 3 Walmart’s that all do photos within 40 miles of my house, however, they only show me one Walmart near me and the rest are 50+ miles away. I emailed them and was told that Walmart stores can remove themselves from the app when they’re out of ink or having printer issues. I can tell you right now the Walmart I was wanting had no such issues. I ended up using the Walmart app (which is an extra hassle that I was hoping to avoid) and low and behold my order went through and I picked my sons photos up the next morning (ordered them at like midnight). I emailed them back telling them this and haven’t heard a word from them since! If they aren’t going to be honest about their issues or get back to me I’m not going to use their product. App has since been deleted. Waste of my time and my phones space!
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Not happy

I ordered 3 sets of photos. Spent about $30. They sent me a confirmation email with an order number that I could use to track my order. They told me it may take 6-10 business days to receive my photos. On the 6th day I sent out an email because I could not figure out how to track my order. I used a guest account so I couldn’t track it through my Walmart account. No answer. I emailed again on the 7th day. No reply. I emailed on the 8th day. Nothing. It has now been 9 days, i have not received any help or my photos. If I spent $30 to get no pictures and no help to find out how to get them, I will be extremely unhappy. I’m giving 1 star because Customer service is not good whatsoever. I just want my pictures or my money back but no one will even answer me in order for me to get a refund, either. Will not print photos this way, again.
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Would have been perfect...

This is awesomely convenient - I just had my son 12 days ago and cause to the pandemic I haven’t had a baby shower or been able to see any of my family or friends since I was first pregnant, so it’s super easy to just upload pictures and have them done in a hour before I have to go to the store anyway.. however.. I do wish this app gave the option to edit pictures with filters and different text fonts- it could have been PERFECT but no..
-Moe
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Terrible. Don’t waste your money.

I ordered a handful of pictures that still hasn't arrived. Even if it went through USPS, it shouldn’t take weeks. They are so quick to charge your bank account and tell you they are working on it. For you never to hear back, not be able to track, and have no way to contact anyone to find out about your pictures. Do not do delivery. I dont even want to try ordering to a store, a store that is multiple cities away because they only do Super Walmart printing, because now half the stuff is shut down due to COVID. Don’t use this app. Waste of time and money. What a scam.
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Great but save cart

This app was easy to use except for the default setting and that it didn’t save your sizes in your cart. I kept having to make sure I wasn’t ordering four by sixes and if I closed out of it when I went back in, the other sizes I had chosen were gone. Other than that it was great and easy to use!!

No stars

I ordered my pictures for delivery on May 6. We’re on May 18 today. I have called no answer, left message haven’t heard back from them. Emailed them & no reply. I’m beginning to think it’s a scam. It doesn’t let me post because I need to find a rare nick name.

Poor customer service, poor design

Doesn’t show prices of prints until you’re at the cart. Which you cannot edit your choices from. Doesn’t have easily accessible customer service. Not that it matters since their customer service is of no help.
I did receive prints. In three separate packages for no apparent reason seeing as one only had two pictures in it.....and they were all ordered at one time. There is no option to track the order or get a tracking is to attempt tracking prints on UPS or FEDEX or even USPS websites. You can’t review an order you’ve placed at all.
The frosting on the cake was waiting for the canvases I ordered for WEEKS and then opening a box to find upside down canvases with the cheapest hanging fixtures industrial gorilla glued to the back so they can’t even be fixed. Got in contact with customer service (had to google them so that I could contact them) only to be told I uploaded them that way.... which is so strange since none of the rest of them were upside down and they all looked the same orientation when I uploaded to the app.
You live and learn I guess. Deleting the app upon completing this review.
Honestly, just use Shutterfly or FreePrints, heck go to a Walgreens or Walmart when those are good to go again
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Photo app

Great price but Cannot edit photos as u go along as u can with another popular photo app. Also my order included 7 pics that were the wrong size & I simply could not change it at the end of the process. However since I took a lot of time selecting more than 200 photos to print I simply gave up & ordered those incorrect sizes as well.
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Super Easy

I have used this app to print my photos out at Walmart too many times to count.
It is very easy to use and you can select as many or as little photos as you want to print. Even if you only want to print out 1 picture, you can do it on this app. I have never had any problems with the app or picking the pictures up from Walmart.
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Terrible

I’ve used this twice, at two different Walmart stores, with the same disappointing results. Both times, the clerk couldn’t find my order, took about ten minutes or so to finally figure out where it was. Both times, there were pictures inexplicably missing, one pic was only half developed (half white, undeveloped pic), some had awkward crops ( parts of heads dropped off), the color was off on most (pale, over exposed faces, weird colors, etc). Very disappointing and unprofessional operation. Going to look elsewhere fir my photo needs.
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