Weak UI
Its a major pain to use versus other parking apps.
Princeton parking
Too expensive; no rebate for early return
Convenience fee issue!
The app works great but I don’t agree with paying a convenience fee everytime we pay for parking especially when the convenience works both ways.
App User
Have to login every time I use the app with email confirmation and re-enter PIN.
ZERO STARS
Double billed repeatedly, there is no phone number to contact. Constantly have to sign in. No refunds. Don’t use!!!! Pay at the stations
Pathetic
Pathetic local app. Probably the mayor’s nephew developed it I guess? Have to enter the parking spot itself, no qr scan code and they charge 50c for convenience fee. Voting for a different mayor next time...
Horrible
The app keeps getting authentication errors … you have to keep getting codes to sign in. The time bar is confusing to understand. Wasn’t sure why if the max time limit was 2 hours that, you had the option to add more time. The meter doesn’t reflect that you’ve paid … you just have to “know” that the police will see the payment session on their end. I had to pay for 3 sessions, then get reimbursed (one was my fault because I entered the wrong space #). We ended up just using a credit card as the meters take them as well. Not sure why Princeton couldn’t use ParkMobile. Also, please redesign the logo as it looks like ParkMobile’s logo.
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Does not work
Crazy. Program routinely crashes or wants me to re-register. And the charge for using the app is insanely high. It sometimes costs more to use the app than to park
Beyond horrible
The people responsible for this system should be fired. I have never seen a more unsuccessful project implementation. Beware of all of the service fees, assuming you could get the app to work.
Worst app of this type I’ve encountered
Unnecessarily complex.
Worst problem is that the time selector “bounces”... critically in the wrong direction: to less time. I missed this at first, it gave 10 minutes less than I had tried to select, and as a consequence got back to my car a few minutes after it actually ran out and got a ticket. At first I thought maybe I just slipped or misremembered. But I have since regularly observed this effect... it is so reliable I can easily demonstrate it to others: set a time, remove your finger and, presto, it bumps to 10 minutes less than requested.
The way to accept the parking spot designation is also unecessarily cryptic... a small green check mark in the lower corner of the keyboard, rather than a big OK or the like.
I could go on, but have already wasted enough time with this piece of trash. Avoid if you have the option!!!
Worst problem is that the time selector “bounces”... critically in the wrong direction: to less time. I missed this at first, it gave 10 minutes less than I had tried to select, and as a consequence got back to my car a few minutes after it actually ran out and got a ticket. At first I thought maybe I just slipped or misremembered. But I have since regularly observed this effect... it is so reliable I can easily demonstrate it to others: set a time, remove your finger and, presto, it bumps to 10 minutes less than requested.
The way to accept the parking spot designation is also unecessarily cryptic... a small green check mark in the lower corner of the keyboard, rather than a big OK or the like.
I could go on, but have already wasted enough time with this piece of trash. Avoid if you have the option!!!
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