Alto User Reviews

Alto
Alto
Alto Experience, Inc.

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  • Fantastic

    I’ve only used 3 rides so far, and they couldn’t be better. Friendly drivers, and nice, clean and cold cars in this 100 degree Dallas weather! Will definitely use again for my airport rides or just around town.
  • An upper echelon of Uber/Lyft

    I, as everyone else probably was, had questions about a start up trying to compete in such a brutally competitive industry. Alto re-wrote the definition of what ride-share should be. Every driver is extremely friendly, welcoming and most importantly a GREAT driver that knows the Dallas roads. Would recommend to anyone in Dallas without question. Worth the extra $!
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  • Always a stellar experience

    I feel secure knowing that Alto drivers are on staff and not just freelance drivers. The cars are always immaculately clean inside and out. I also like how you can control the music that you listen to, including the volume, from the app.
  • Exceptional Experience with Alto

    Recently took my first Alto ride and it couldn’t have been better. Super clean car that was easily identifiable, very nice driver, and app works flawlessly. There is a minimal monthly fee, but otherwise I compared rates with other ride services and they were almost identical. Alto will be my go to ride company going forward.
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  • Great App and Service Model

    I have been using the Alto app for a few weeks now. It has a clean, user-intuitive interface and works very well in alignment to the car service I receive. As the company scales, enhancements are needed to the app which include ride history, receipt logging, and a clearer business profile including expensing features.
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  • I can finally ride carefree!

    Alto is incredible! I love that I know what vehicle I’m getting in, I can have my phone charging, water and an umbrella to take if it’s every rainy. I can also feel safe knowing there are cameras in the vehicle! There is a membership fee but that is because they take care of there drivers so the drivers take care of you!
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  • Best car service!!

    We have been so happy with our Alto experiences. We originally signed up for the feee trial and immediately went to the monthly membership. Just recently we changed and signed up for the 6 month membership. The cars are always clean and the drivers are so professional. We have had Robert a few times and he is also so polite and nice to talk with! Keep up the amazing service!!!
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  • Alto is my go to

    Alto is my go to, the only rideshare I will use. I’ve been using them for a couple of months now and it is always a fantastic experience. Cars always clean, super friendly drivers, charging cords, water… I always feel like I’m getting a VIP ride. Their customer service is also top-notch. I requested a ride that could not be met during high demand and within minutes they sent me a text with a credit to use on my next ride. I highly, highly recommend them.
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  • Great service, and best customer service

    I take about 30-40 ride share rides per month for work and entertainment and alto has changed the way I ride. The customer service is top tier also.
  • Forget Uber

    Clean, spacious, comfortable and safe cars (do not belong to the driver, belong to Alto and are in mint condition), amazing and polite drivers without making an effort to provide you a good customer experience. Overall, several notches up compared to Uber/Lyft and less expensive than uber exec (cost me almost half the price to get from Dallas Airport to downtown Dallas).
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