Leave a Review Scentbird Perfume Box
Great app
Works well and is easy to use and view your queues!sbuxkage
Love it!
Very subtle nd sensual ❤️💋 x
decent
My only issue is that it takes forever to ship, some bottles will be delivered quickly, other months you might have to wait another month or two before getting your subscription. Other than that I like the service, the scent descriptions are accurate and you receive enough to last around 2 months. I usually wear the same cologne all the time so it’s nice to smell differently every other monthShow lesstha1ne4U
Sanctuary red panda.
I’m very new to this website. I am usually very hesitant to try something new from online. But I’m so glad I’ve made this choice. The service is absolutely amazing , quick, easy, very friendly. The perfume I have chicken for this month is amazing. It smells very delicate, elegant. Even my teenage daughter liked it a lot. Thank you so much for what you doing, and the price is very affordable to try new scents. And, I feel good about my little contribution in conservation of red panda.Show lessKhaminova
Shipping delays
They bill you at the beginning of the month and you think, Great! I’ll be getting my new perfume! No. You’ll get it 3 weeks later. You get your perfume of the month at the END of the month. If you decide to upgrade to 2 perfumes, they charge you the SECOND you make that decision, not on your usual charge date of the 5th. So that’s annoying. I wish they didn’t hold onto my money for so long before shipping. With the new USPS slowdown I wonder if we’ll even get the perfume of the month before the next month!
That being said, the app is very good at helping you find new fragrances to try. The quiz to find your preferences is clever and there are hundreds of perfumes to choose from. And the perfumes are seriously great. The descriptions are honestly works of art themselves. Oh another annoyance is that you have to wait six months to order a repeat perfume. If you find one you can’t live without, too bad. Buy the big bottle somewhere. But for now I’ve upgraded to two a month because getting new quality fragrances each month is really fun!Show lessZolatheCat
Scentbird is great, shipping is not
First off I want to say that I love scentbird and the fragrances are amazing. The only issue I have is shipping. I’m currently waiting on my 3rd shipment ( I’ve been a customer for 3 months ) and every month the shipping is the same. It takes no less than 3 to 3 1/2 weeks to arrive. By the time I get my package my card is being charged again for the next shipment.
I try being patient but I get really excited when I see it’s in transit, then I still have to wait nearly an entire month.
Maybe scentbird should switch to a different courier.Show lessECarp 1151
Gave me a refund within the HOUR!
I was a bit skeptical about this app at first, because in my experience, subscriptions like these can be so incredibly hard to cancel! This is absolutely not the case with Scentbird, It was so easy to manage my subscription that I didn’t cancel it, I just put it on hold for a few months, and requested a refund instead of receiving my monthly scent. The refund hit my account within the hour, I’m shocked! This app doesn’t try and cheat you out of your money and it’s easy to navigate. I love it!Show lessAshlinntm
It’s amazing
I’ve been seeing ads for a good while now for this subscription and I always thought it was just too good to be true but I was so wrong I finally broke and tested it and at this point I have no negative comments on it you get more than enough in the vile you get in a month and I think this would be a good thing for a teenager to try to figure out what colognes they like and not have to worry about Rolling the dice and buying a complete bottle of cologne or perfumeShow lessNightWolfJones
New Customer
I am so thrilled to be a part of the Scentbird family. Been curious about it for a long time. Finally able to join and I couldn’t possibly get any happier!! Just received my 2 new fragrances today. So exciting to see the package was from Scentbird! Opened it up like a kid at Christmas & I am very impressed with everything. From the outer container to the first 2 scents that was picked for me on the app. So satisfied with the color of my first 2 canister’s and how convenient it is to just twist and the vial pops up & sprays easily. Just like my favorite lipstick. Just twist again and it pops back down. No spillage no waste. No more spending a fortune to discover I wasted my money because I don’t like the fragrance after all. This is my new favorite purchase and it’s so easy with their app. You can pick your own fragrance or they’ll pick one for you based on your answers. Let me tell you they were spot on with their choices of perfumes based on my answer’s. I wasn’t sure it would work properly cause I had no idea before now what I even liked! I love the prices and they were so affordable I decided to get 2 fragrances a month instead of one!! Thank You Scentbird for being so affordable especially for someone like me who is on a very tight budget!! No regret’s here!!!Show lessSparklemom4
Package late, problem solved
Just wanted to share my experience, originally my first package was a couple weeks late for whatever reason. I reached out to customer service who not only responded to my concerns within just an hour or two, but also handled it in record time. The package tracking info hadn’t updated itself in the almost 3 weeks since I’d ordered it — it was totally at a standstill, hadn’t moved from that facility or updated at all. After I voiced my concerns the tracking info updated, and I’m not sure if they upgraded my package to over night or what? But it came in around noon the next day. Im really impressed. Wasn’t too keen on waiting all those extra weeks, but it didn’t seem to be Scentbirds fault, and they handled it for me really quickly. Definitely will keep the subscription. Also, I’m on the 2 scents/month plan, and both fragrances I got were incredible. I can’t decide which I like better. Definitely don’t seem watered down so not sure why so many people seem to think theirs are? It’s only my first month though so we’ll see. All in all, my experience with Scentbird has been great, and if I’d have reached out sooner I’m sure I wouldn’t have had to wait as long as I did.
If you’re still undecided about subscribing, I definitely recommend giving them a try. I’m glad I did.Show lessxokayleebreanne
