Non-functional app
For most purposes, this app has perfected triggering the fatal Apple spinning wheel which indicates nothing works. And, if you try to set up your Covid vaccine information, after you have scanned your Driver’s License, you will never be able to pull up your vaccine information if that license data doesn’t match what was entered originally into the state’s vaccine database, which it likely won’t. You see, the inquiry by this app will not allow you to edit the data for name etc. to try to search the vaccine data for your information, rendering this function completely worthless. Didn’t anyone working for the Developer even think to test their product to see if it is properly functional?
Additionally, this app is painfully slow to respond using the latest IOS.
How could this be rated so highly when it barely functions at all? Perhaps the State instructed employees to falsely give it five stars?
Additionally, this app is painfully slow to respond using the latest IOS.
How could this be rated so highly when it barely functions at all? Perhaps the State instructed employees to falsely give it five stars?
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Response from developer
Hi Colocanuk, we apologize for the inconvenience. We have fixed major bugs and made many improvements to the app since this review. We hope you've updated to the latest version and are enjoying all of the app's new features!
Worked just fine
No issues with my iPhone camera capturing the barcode on the back of the drivers license or setting up an account. The facial verification is to only verify that you’re a human and not a bot. So much smarter than making you choose photos with stoplights etc. I uploaded my covid vaccine card and a couple of insurance cards. I don’t have any hunting licenses so I can’t speak to that. App worked perfectly
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Not even worth it if it’s free doesn’t work
This app is constantly causing me to re-login and resubmit all of my IDs and fishing license every week. The point of this app and see you have your IDs on you and it could be used as an identifier but if it’s not reliable to keep them on the phone then why use it. My fear as a fisherman is to be fishing asked for my fishing license in the app doesn’t have it on there this time. That causes a lot of problems and headaches that no one needs. Suggestion keep your IDs with you your fishing license with you this app does not work. I have use this app since it’s inception and it has not worked once longer than a day or two.
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Works when server is online
Couldn’t login over the weekend only to find out that the server was down for maintenance for the weekend.
Having a server solution that requires downtime doesn’t seem like a reliable solution for an electronic ID solution. When I needed my electronic ID, the app let me down…
Also, at a minimum, the app should at least notify users that the server is down for maintenance rather than just freezing up at the splash screen.
Having a server solution that requires downtime doesn’t seem like a reliable solution for an electronic ID solution. When I needed my electronic ID, the app let me down…
Also, at a minimum, the app should at least notify users that the server is down for maintenance rather than just freezing up at the splash screen.
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Awesome app, just one thing
This app is really convenient. It works well and doesn’t have many bugs. Just one thing though, when I exit the app after I go onto the digital ID, because it automatically increases the brightness when you go on it, if you don’t click the back button and you just exit the app, it stays on the maximum brightness.
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Problems
I really love this app it comes in handy so much because I always lose my ID and everywhere in Colorado basically accepts this form of Identification although lately the past three days my app has not worked I’ve had my cousin and my brother tried to download the app and it didn’t work for them either so I would really hope this is gettingFixed soon because this is really a problem solver
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can’t create account
i think this may be more of my phone issue, so i hate to leave such a low rating. i have the iPhone 12 Pro (3 cameras) and the app defaults to using the main camera (standard wide angle). most apps do, the main is usually the best to use overall, so i get it. only problem is the main camera has a limited focus distance, and won’t focus on the barcode of my card because it has to be so close to the camera in order to fit into the rectangle graphic. i’ve tried this is the regular camera app too (same distance from lens) so i know it’s at least an Apple issue. it would work if the app allowed me to use the telephoto lens but it doesn’t do unfortunately this app is useless for me at the moment. maybe if the rectangle graphic could be made smaller for certain phone models? that way i can have my barcode far enough for the camera to focus on it while still fitting the rectangle graphic fully.
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Response from developer
Hi JaiDJade, we apologize for the inconvenience. We have fixed major bugs and made many improvements to the app since this review. We hope you've updated to the latest version and are enjoying all of the app's new features!
Trash app, the IT folks need to read the comments
This app will not recognize my face when I take a selfie to verify my identity. Idk why we can’t just type in our last 4, DOB and DL number. And yes, I have tried emailing your support email, also tried using your chat options in the app. Nobody ever replies. The phone number also never picks up.
Do a complete rehaul of the facial recognition. I’m not the only ones in the comments with this problem, so you should realize it’s an issue and fix it.
This is the first time I have ever left a review of something and the app was so bad I felt I needed to.
Do a complete rehaul of the facial recognition. I’m not the only ones in the comments with this problem, so you should realize it’s an issue and fix it.
This is the first time I have ever left a review of something and the app was so bad I felt I needed to.
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Integrate with my main digital wallet please.
I may be missing this, but it would be nice to get this to a point where your drivers license was available on Apples digital wallet. It’s secure enough for more important things than my DL and works just fine. I like where this is heading, but I don’t need multiple digital wallets. Would love DL and hunting/fishing licenses exportable to my main digital wallet and for those to be accepted so I don’t have to carry the other stuff around. Good work so far!
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Terrible - Don’t renew using the app
Renewed my license on Jan 1st in the app and received a text the same day stating my renewal was accepted. It’s now Feb 3rd and still no license received. I looked on the Colorado DMV website and it says my license was processed but was never mailed. I contacted the DMV and they told me the license may have been lost in the mail.
Here’s a question for you, how can a license be lost in the mail if the state is saying it was never mailed in the first place.
I followed the instructions in the app to open a ticket and also sent an email to the address listed in the app, and guess what, no response has been received. Maybe my expectations are too high for a government service.
Here’s a question for you, how can a license be lost in the mail if the state is saying it was never mailed in the first place.
I followed the instructions in the app to open a ticket and also sent an email to the address listed in the app, and guess what, no response has been received. Maybe my expectations are too high for a government service.
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