LOVE THE CONNIVENCE, BUT HANDICAP?
I love the my Colorado app. It’s useful if you forget your wallet at the house because it stores car registration, and drivers license or state issues ID card. I have a question tho for CO State. Is there a way that you can implement the way to store Handicap Placard Registration cards? I am disabled and I have handicap plates on one of my cars so it’s shows on the back of that registration in the app but I think that it would be a fantastic idea to allow us to keep our handicap placard registration cards in the app. Placards are available for 3 years at a time for permanently disabled people like my self but and it’s hard to keep that sheet of paper in my wallet every day for three years with out it getting trashed. Just wondering if that something that is possible.
Daniel
Daniel
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Response from developer
Hi Daniel, that's a great idea! I will pass your suggestion on to our developers.
Getting I’d in wallet
Something has changed since I put my ID in my wallet on my Colorado. I tried to help my wife do hers and it has failed three times. I quit. I am a photographer and I know how to get a good image. The ones we submitted were far better than the one I used, but it fails every time. One problem is that the app does not allow you to use the zoom, giving a distorted face, then the facial recognition software can’t / won’t find a match. How do you make this work? Another thing is that it cuts off the voice memo, so I have to type this by hand. I couldn’t find a zero star setting to rate this app. I think it was better two months ago, then the IT people must have “fixed” it.
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Response from developer
I am sorry about the frustrating experience you have had with the app. Please contact our support team at myColorado@state.co.us. They can help troubleshoot the problem.
Unreasonable login experience
This is a great app for what it is. However the login experience is unacceptable. I have to log in nearly every time I open the app. Then there is always a two factor email.
This happens when the app is updated or it seems when enough time has gone by, for example a day. I’m not sure what specifically causes if.
I understand the security for first login or after major updates but this is happening way too frequently.
This happens when the app is updated or it seems when enough time has gone by, for example a day. I’m not sure what specifically causes if.
I understand the security for first login or after major updates but this is happening way too frequently.
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App hangs up during setup
Update: The developers reached out to me and suggested that I exit all apps and restart my iPhone then try again.
I did and it worked.
I am changing my one star to 4 stars.
They may want to add to their initial login screen that the app uses a lot of memory and you should exits all other apps prior to continuing.
Original review:
You have to take photos of the front and back of the license as well as a selfie.
The app accepted my front photo without a problem. When I tried to submit a back photo, the app hangs.
So try again... and again... and again.
Now I can’t even get the front photo to get accepted.
Setup a different account name/email.
Still won’t accept any photos.
Oh well. It seemed like it would be a useful app, but for now it is just a time waster trying to get past the initial login.
I did and it worked.
I am changing my one star to 4 stars.
They may want to add to their initial login screen that the app uses a lot of memory and you should exits all other apps prior to continuing.
Original review:
You have to take photos of the front and back of the license as well as a selfie.
The app accepted my front photo without a problem. When I tried to submit a back photo, the app hangs.
So try again... and again... and again.
Now I can’t even get the front photo to get accepted.
Setup a different account name/email.
Still won’t accept any photos.
Oh well. It seemed like it would be a useful app, but for now it is just a time waster trying to get past the initial login.
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Update: Can’t get through setup
Took the picture of back of my DL, app just hangs. White page with “Log in” and a back arrow at the top. Seems like a good idea if/when it starts working.
Update: Got through the setup. Although I got to the submit part and that’s where I’m told it doesn’t like the front Id image. So I have to repeat the whole process (not just the 1 image).
Okay, 4 or 5 tries later it FINALLY takes.
Pretty neat IDEA, but the not on the digital Id says it doesn’t replace the requirement for having your physical Id and registration with you. So, I guess this is Phase 1? Eventually we won’t need our cards?
I set this up thinking I wouldn’t need to take my wallet everywhere because I wouldn’t need my DL. If I need to have that ANYWAY, not sure the benefits of this especially having to put in a 12 char password to access?
Okay, I guess Face ID works with it.
Update: Got through the setup. Although I got to the submit part and that’s where I’m told it doesn’t like the front Id image. So I have to repeat the whole process (not just the 1 image).
Okay, 4 or 5 tries later it FINALLY takes.
Pretty neat IDEA, but the not on the digital Id says it doesn’t replace the requirement for having your physical Id and registration with you. So, I guess this is Phase 1? Eventually we won’t need our cards?
I set this up thinking I wouldn’t need to take my wallet everywhere because I wouldn’t need my DL. If I need to have that ANYWAY, not sure the benefits of this especially having to put in a 12 char password to access?
Okay, I guess Face ID works with it.
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Great Idea
I am frustrated that I have taken (and re-taken) my driver license and photo several times without success. When I add the picture it may or may not work. If it doesn’t work and I select the back arrow I am returned to the login screen and all prior info/photos are lost. Can’t Colorado provide the digital image of my license? I can see value here if it works better. Colorado provides a digital image of my Medical Marijuana Card so I would think a drivers license would also be available. I’m keeping the app and waiting for improvements. Great idea, Colorado.
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Response from developer
Hi and thanks for your feedback. We're sorry you experienced issues with the picture part of the setup. Our development team is working on this issue and will be rolling out fixes soon. We hope you'll try it again in the near future.
Won’t get past uploading DL and selfie pictures
Tried several times several different way to get the front and back of my drivers license and the selfie. Photo checks out during the process and gives green checks but fails every time when it tries to upload and says the photos are blurry or have a glare or something is wrong in general or an error occurred . Then it makes you log in again and redo it to have the same thing happen. It’s funny how my iPhone can recognize my face in near pitch black to unlock my phone but this app can’t recognize a face in a photo and upload to finish the account setup. Really frustrating and needs to be fixed ASAP.
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Registration is failing
Able to scan DL; however, Creating Account is non responsive. Have tried several times and receive the spinning wheel of death after entering my account info and select Create Account.
I tried later in the day and I was able to complete the registration process and it has been working fine ever since. I am excited to see how this app will evolve to include car Registration and Insurance info
I tried later in the day and I was able to complete the registration process and it has been working fine ever since. I am excited to see how this app will evolve to include car Registration and Insurance info
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Cool idea but not working for me
Everything worked well until I tried to take a picture of the front and back of my DL. Each time I’ve tried to take a picture of the back of my license and submit it, it just takes me to a blank white screen. I don’t know if it’s loading or processing because there’s nothing to indicate that so I’m just left staring at a blank white screen that I can’t move past. I have to go back, resign in, retake the picture of the front, and retake the picture of the back, and then I’m back at the white screen where I was before. Either there’s a glitch or I need to be more patient while the app processes my photo—but if that’s the case, a loading indicator or spinning dial of some sort would be helpful. :)
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Response from developer
Hi, I sincerely apologize for the late response and I am sorry about the problems you have experienced with the app. We believe the blank white screen is due to low memory. Please email the support team at myColorado@state.co.us for help getting around the issue.
