UFB Direct® User Reviews

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Leave a Review UFB Direct®
  • App review

    The app is very easy to navigate.
  • Ehh

    Been waiting for a mobile check deposit for two fridays now. About 10 days and it’s still not approved.
  • Easy online banking app!

    Donna G
  • Don’t download...

    Tried this app out after creating an account. Had a huge issue where my external accounts mysteriously “disappeared” when I wanted to withdraw my money. Called in 5+ times, each person said they’d resolve it...never did get fixed. Tried accessing my accounts on the app, and on 2 separate browsers on different devices, to no avail. They wouldn’t waive the wire fee for me to send my money out that way, so I’m currently waiting on a check in the mail (even that is costing me a $10 fee). Don’t bother with this bank...it is not worth it.
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    Developer Response

    Sorry to hear about your experience. Can we ask you to email us at appsupport@axosbank.com so we can assist you further?
  • App

    Very user friendly and intuitive.
  • Can’t make deposits

    Won’t deposit checks. Just asks over and over for you to write a specific phrase on the back, but even if it’s there it won’t deposit.
  • Buggy app

    This bank has a great savings and money market rate but the app is pretty buggy - slow to load and has trouble automatically adding accounts to make transfers from. I tried multiple times to add an account but in the end there was no space to actually input the code texted to me from the other financial institution to create the secure connection and verification. The manual option requires at least a 2 day wait which is archaic.
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  • Quick deposit

    Quick to load the app, sign on then deposit my check. Thanks
  • Great app

    Love the configurable dashboard!
  • Great app

    Gets the job done and is always reliable. Can’t ask for more than that!

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