Roborock User Reviews

Roborock
Roborock
Beijing Rockrobo Technology Co., Ltd.

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  • I had to enable airplane mode to connect my S7

    I had to enable airplane mode + wifi. Maybe the cellular connection was messing it up?
  • Gets stuck, slow, very loud

    The vacuum actually works very well. Suctioning is great, picks up great, and it’s easy to use. It’s very loud on its highest setting. Yes it’s on it’s highest setting but I really only want it to work at its best when running it. That’s why I paid so much. It probably gets stuck 40% of the time. It does have to recharge before finishing just one floor of the house. It does however, resume after it finishes charging. It can take a couple of minutes before it starts moving to try and find it’s docking station. I would think it would be able to go home immediately like some of it’s competitors that are half the price. Overall it’s not a bad vacuum at all. Just a few things I would have thought to be better at this price point.
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  • I love it

    I’m so obsessed, I’ve attempted to convince everyone I meet to buy one. Talking about dogs? Houses? Food? Sickly grandma? The weather? Work? I don’t care what the conversation is, I’m gonna somehow try to convince you the Roborock will help you with it plus some more. If I could afford it, I’d hand them out as Christmas stocking stuffers. In fact, every time it goes on sale, I send the link to people to try and convince them to buy one. Although I’m extremely disappointed Black Friday didn’t make me want to fight someone for one, I am still happy with my purchase. I am convinced if this thing could go up and down the stairs, it would be the ultimate floor cleaning weapon that would also scare all burglars as I haunt them from my tiny robot vacuum.

    I regret nothing about my purchase. You should get one. Seriously. I take a nap and my floors are clean. Does a better job than my husband even if it doesn’t get the corners.

    (Don’t forget the specific brand cleaner. It’ll void your warranty if you use any others).
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  • Great for pet owners

    Really does a great job particularly with dog paw prints on the hard wood. Vacuum has great suction for dog hair. Hasn’t gotten stuck once unlike my old one that I constantly had to rescue from some place.

    Excellent customer service too. Had issue when I first started using it and they helped me troubleshoot the issue via phone. They sent me an email with photos and instructions to resolve the problem.

    Worth every penny I spent on it.
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  • The best money I ever spent

    I LOVE, LOVE, LOVE my Roborock S7 Max V ULTRA and my Roborock S7 Max V! (Yes, two units.) We have a large house with two dogs that leave such a mess-between all the hair they shed, water slopped on the floor and tracking in dirty feet. Vacuuming and mopping became the chore I hated doing. We just installed LVP floors to make cleaning floors easier and invested in our Roborock to turn that awful chore into one less arduous thing for me to deal with. My husband and I couldn’t be happier with the performance of our Roborocks and the easy to navigate app to control how and when we clean our floors.

    Since we haven’t had “Myrtle” and “Gertie” very long, we have no complaints and haven’t run into any trouble with either unit. Based on the several times I used them to date, I wholeheartedly recommend Roborock and feel it was money very well spent!
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  • Roborock S7 MaxV Ultra

    I’ve been using my Roborock for a month now and this vacuum/floor mop had exceeded my expectations (and had high expectations at purchase). I have mostly tile flooring with some area rugs and does an outstanding job with light to moderate mopping and excellent on vacuuming. The combination of LiDAR, sensors and cameras keeps the unit navigating through almost all obstacles on the floor (minus cords or shoe laces). Floor prep before bed is minimal as it runs around 2:00 AM in quiet mode. Honestly, this may be the best piece of technology I’ve ever owned. My only concern is durability over the long run so will have to gauge this over time.
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  • Good overall

    This app works really well and has lots of cool settings! Things I’d like in the app are:

    Ability to manually scrub areas of the map and save multiple maps to find the best one. eg if the robot goes past a mirror it sometimes thinks it’s part of the room next door. While this doesn’t seem to affect cleaning I like it to look neat.

    Easier way to set thresholds between rooms. You can subdivide rooms, but it’s really restrictive in where you can put the line. My robot thinks the threshold on the hard floor is part of the carpeted room and constantly goes over it and gets stuck otherwise.

    An iPad app and some Apple watch integration. I was shocked this doesn’t exist already as that would be the ideal way to edit maps. These robots are expensive luxuries, so the same target market as Apple, an iPad app is a no brainer.
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  • Fails to save room dividers

    I bought an S7 Max V with the self filling and emptying dock

    At this point the app is useless, it fails to save Tom’s when you divide them, when you try to name a new room it keeps wanting to edit the existing room and never actually allows to select a new room. All I can do is full clean the entire house, no schedules, no specific rooms, no group of rooms. It won’t even allow the new feature of after meals to clean kitchen and dining because you can’t name them or divide them. Running the latest version of the software updated by developers a week ago.

    Had an S5 and the app and the robot worked great and as expected. Sorry I upgraded, May return to store as defective and go buy an older model.

    My daughter now has my old S5 and all features are still working great.

    I will give it a week to see if developer fix it, I still have 3 weeks where the store will take it back
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  • Whew!

    As a person with allergies, I’m especially happy to be able to fully clean under my huge bed and cabinets without having to personally come into contact with the dust! It takes a little time to fully set up, but I can really just use it straight out of the box and get more detailed as I go. When there’s an issue, which is rare, it lets me know via the app.

    I have the G10S model on China, and my only wish is that I could change the language of the robot itself. I’m sure it’ll help me with my Mandarin listening skills, but I would love to hear it speak English! Currently, I can change the app language but not the robot language.
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  • Great app for an awesome vacuum robot

    So cool how you can do selective room cleaning, spot cleaning, voice command, the maps are spot on. Setting up no go zones and imaginary walls is a breeze. You can set up multiple cycles so the robot will crisscross a room for double the effectiveness on a really dirty area. Scheduling is awesome, with multiple options. Our robot runs at 8am every day except weekends (we do it manually when we go out). But you can set up different settings for how intense the vacuum works, how intense the mop pad vibrates (3 different levels for each). All in all a plus. You can also name your robot and set voice controls to his name. We have named him “Miles”, because he goes for miles and miles 😂
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