Leave a Review Roborock
Betsy - the Cleaner
We’ve named our Roborock vacuum cleaner, Betsy. She’s very reliable, precise and awesome Cleaner. She takes care 95% of our vacuuming works. Once you’ve properly set up the zones to be cleaned including the sequencing, you just let her do the rest which is fantastic!!
She’s been with us now for almost 4 yrs. and she’s still performing really well. She’s an amazing machine. We definitely highly recommend her if you’re planning to get one.😁Show lessJay Jerusalem
Awesome.
But it needs the ability to adjust where a room ends better. I currently have rooms separated by walls which it thinks are joint.. there is another room between them. So it is missing the corner of a room because it thinks it’s part of a different room. Then in that different room it’s constantly trying to go through the wall. I can’t split it either because it won’t let me split a blacked out area (a wall)
Not sure what to do other than re map the entire house.Show lessCallum35
Vacuum from the theater!
I really like the app. No question. I have had a starter level bot in the past. They work reasonably well. Getting a bot that you can use this app with is a life changer.
Start with the no go zones. Have an area that just blows your bot’s mind because it gets trapped because of an issue with curtains or terrain? No longer an issue!
Spot cleaning is awesome! Dropping a 5 pound bag of flower requires a broom, don’t be dumb.
However smaller area were something was dropped or there is pop corn? Quick, easy.
The map feature allows you to do a quick clean of a room when used with the single room clean feature. This is also priceless!
The ability to redefine rooms divisions s is also more than helpful once you get to knowing which rooms need more frequent cleaning. No more pinball action to clean an area that is the reason you started the unit!
The bot purchase was almost worth it just to get the app!Show lessoutback utah
Idiotic app and robot
When I first bought my S7 it worked great. I let it do its thing and learn my house, to include two additional “floors” that it can’t access from the main station directly. Meaning I have to place it in those locations. Recently however, updates to the app have rendered this thing mostly useless. I ask it to clean a room and it leaves the dock and immediately teleports itself to another location on the map- along with the dock location. Even though it’s physically sitting in my kitchen, it now thinks it’s in a bedroom. Never mind the walls in front of it on the map, it happily rewrites the map as it moves about unhindered. Next, I physically pick up the robot and move it two feet. NOW it realizes it’s in the kitchen… but the map in my bedroom has been butchered and the location of the dock is forever in the eating place now. Even if I set the stupid vacuum directly in front of the dock, it starts driving back to the bedroom. Even if I drive the vac directly onto the charging pad IN THE KITCHEN, once it realizes it’s charging it teleports itself to the bedroom. Idiot programmers have ruined this hardware.Show lessdll31p
Developer Response
We are sorry to hear that your device did not work well. Please try the following: Please let the robot start cleaning from the charging station, let it run for a while so that it's almost 1 meter away from the dock, then click on recharge button to let the robot go back to the dock. When it's docked, pls check if the dock's position is updated. If that fails to update the location, you may need to delete the map, and start a round of full house cleanup to create a new one. If the issue persists, would you please reach out to our support team at support@roborock.com so that we can better assist?Love it!
There’s not a day that goes by that I don’t marvel about my Roborock. I’ve named him Spot and he’s my best friend. I can always count on him to get the vacuuming done. He occasionally needs help when he gets stuck under the couch or in a corner where we’ve left something that he can’t get around. But that’s no problem to fix. The app lets me know where to find him and he stops and saves battery until I can come to the rescue. We have moved Spot to all three levels of our home and it’s amazing how much stuff he is able to vacuum up. Almost embarrassing. I follow the maintenance recommendations and did not have any trouble ordering replacement supplies online. Ive recommended Roborock to my friends and coworkers, but you don’t know how great it is until you have one. To be at work, get the message that Spot has started his cleanup is so appreciated, he just does his job without any complaints!Show lessSpots Ma
Apps works but is clunky
The app works well and allows great customization of cleaning pattern. The downside is the interface. There are some screens that you have to “swipe away” and there is no user interface indication to let the user know. I really don’t understand why this app(and others) use the “swipe away” gesture. It’s unintuitive and takes more effort to perform. They just need to add a “back” button that can be tapped.
I have a multi-floor home. The step needed to switch floors are unintuitive. The function is hidden behind multiple buttons with icon that mean nothing to me. Just use text instead of icon. Maybe make that an option somewhere?
I have one device, but every time I start the app is asks me to select the device. That should be skipped as there are no other options.
Again, app works great, but I have to relearn how to use it if I’ve not used it in a while. The developers need a sprint or two focusing on the UI/UX.Show lessindirect76
Robbie Roborock
You have changed my life 😁 Thoroughly recommended this brand anyone.Sandiepeter
Unable to delete ghost room detected via mirror
Couple bedrooms have closet door with mirror surface from floor to ceiling. Roborock vac with lidar, which my S7 MaxV Ultra has, think there big room on other side of the mirror and think living room and dinning are in the same room as the bedroom. We need a feature where we can draw a line and do not map pass this line. Also, we need to be able to delete part of map using square/rectangle. These two features are badly needed. I see online that quite few other people are having same issues since 2019 and Roborock have yet to fix it.Show lessKewltune
MY FAVORITE!!!!
Zorro is my affectionate name for our little all in one family mom system. We have 3 adults, one 8yr old, a cat & dog with the downstairs being all laminated floor and rugs. I have set schedule around our lives and I don’t have to add the downstairs floors on my busy schedule. The maintenance on the machine is simple and efficient. I simply adore it and it was worth every single penny! We purchased- the dock set up with the water tank on the unit. It vacuuming and mopping- it just perfect!Show lessZorros Fam
Not compatible
Not compatible with s5Me_Neil
