Leave a Review SimpleBills for Residents
Utter Insanity
I live in a 2 person 2 bedroom 2 bathroom apartment for college. I have been gone for an entire week this month for Thanksgiving, too, and had everything turned off. My lights, my fan, my extension cords, my computer, all OFF.
Every second I’m not using my PC, it’s turned off. It’s 12:31 PM and it’s still off right now. I never leave anything on. It’s way colder now than the previous months given that it’s late November. My AC is on COOL and set to AUTO. 73 degrees, hasn't run since the 8th or so.
So what’s the issue? First month was $60. Okay. Second was $90. I was a bit careless? Maybe? Probably not, but whatever.
This month?
$361.
I split my utility 50% BTW. So that’s $722 total and it claims it’s because my power usage was up 5x than the months prior.
I will be making calls to sort this, but even if they DO fix it, this is unacceptable given the history this app has. 1 star seems generous.Show lessMister Man's Special Ointment
Billing issues
I have already written a review about this company and thought they couldn’t get worse. I moved out and had all my bills paid, I checked with service providers when I shut them off. SimpleBills sent me a gas bill three months after I left for a month that I was not on the lease at my apartment and are trying to charge me late fees. 1 star is too many for a company that charges you for someone else’s bill.Show lessCon...L
Simple Scam
This app charges $5 a month and it’s conveniently billing me months after I moved out of the apartment I used it with. At the time of writing it is October 27th. I received a bill from June and haven’t been living in that apartment since early August. Even worse- their customer service isn’t helpful at all.Show lessLiveMeraki
High Monthly Fee
App seems to work fine but the $5 a month fee is a scam. The fee ends up being 20% of our overall payment and there’s no way to get out of it. On top of that if you pay by card there’s an extra fee for credit not included in the already egregious monthly fee. Avoid using this company at all costs. Work with your landlord and see if you can get billed directly instead.Show lessMcttwist
WORST COMPANY EVER! STEALS YOUR MONEY!
I’ve had this stupid app and I can say this for sure, don’t waste your time using this company. At this point, this company is just a scam. I was being up charged for utilities for 10 months and was trying to o figure it out. I even told me landlord and they contacted this company and was told that the company has no clue. Well I finally called and told them that it is beyond my mind that they are charging me 200 DOLLARS FOR A MONTH! They said they were charging me and my Roomate the same, but I corrected them and told them I have 3 roommates in total.THEY WERE CHARGING ME FOR 2 OTHER PEOPLE FOR 10 MONTHS! When I requested a refund the person stated she could not give me a refund and then claimed they will give me credits. When I calculated it, that means at least around $350. Well now it’s July and I have moved away from my place. They HAVE STILL BEEN CHARGING ME SINCED I MOVED! OH and the best part, the credits they gave me was just $90! I hope this company goes bankrupt because definitely I will see them in court.Show lessBluelantern94
DONT DO IT
DO NOT SIGN UP FOR SIMPLE BILLS IT IS NOT SO SIMPLE AFTER ALL!!!Jrihcbcjziahsbdixudb
Horrible
I don’t know what’s wrong with this company but it’s horrible. The bill is always incorrect, the wifi never ever works, the code to my door never connects, etc. When I call I’ll be on hold for an hour. I’m so over simplebills.NIZZLE!
Disgusting
I would give negative score if possible, they charged me for card holding fee when I did not sign the agreement. Also they tricked me to put in my bank account information without letting me that they are going to charge me 8 dollars per month and I did not even create account for SimpleBills. I quit immediately when I know I have to pay for unreasonable fee every month.They are a disgusting company. Do not use it if possible.Show lessillusiony
Horrible people
They will take your money any way they can. My apartment stopped using simple bills and they are still billing us, and I don’t have automatic payments set up but they still just charged my debit card because you have to have a payment method on file. Such a scam. If I could give it 0 stars I wouldracheyk004
They deserve 0 stars.
Simplebills is horrible. Constantly overcharging us and taking out our money when we got permission from the property manager to wait. Simplebills, shame on you and whoever thought simplebills was a good idea. What an absolute joke.tiger all
