Leave a Review SimpleBills for Residents
Awful
Just awful12345678910drew
Trash
If I could give this app zero star I would do it. The charge you so high for utility bills and they have all this extra charges for no reason. If you’re looking for an apartment and they use simple bills please don’t live there because they will scam youphakenates
Wish I could pay a different way
This app is TRASH !! Turned off auto pay and it kept charging my account way before the bills due date. When I tried to go to the screen to turn it off, it was just a white screen. Customer service is pretty friendly but that’s the only good thing about the service.kimwill20
Late payment
I moved into my apartment about month ago and I had no problems with simple bills at the time. I set up my account and waited for the first bill. I received an email on September 10 that my first bill was due and paid it off immediately. I was shocked that it was an $60 payment to use the app but didn't complain. Today on September 25, I received an email that my payment was declined and I had an $5.50 late payment fee. I called the customer service number and complained that I received an email that my payment was declined 15 days after I submitted my payment. The lady I talked to said there is nothing I can do because it took some time process. She said that my account wasn't able to be found. She wasn't able to take the payment off my account and wasn't any help. It took me 20 minutes to figure out how to fix my account.Show lessmolly schiller
It's like fraud
Simple bills is aimed to take every opportunity to charge you. It will not make your bill-paying process east at all.布拉特耶
If I could give 0 stars I would
The name simple bills must have been chosen ironically because this company and app are not simple at all. Nothing but a headache and frustration. They make you use their electricity and “link” your other utilities but the other utilities never actually show up on your dashboard, just their electricity and when you try to resolve the issue by calling them they claim it’s your fault and to just pay it. NOT WORTH THE HASSLE OR MONEYShow lesssav.shafer64
This App is Garbage
They force you to put a payment method on file so that they can charge you $3 a month on top of your service fee just to “store” your card info.Senior 2011z
Unnecessary fees
Had to pay a $60 “annual” fee TWICE for a 1 year lease ????? This company shouldn’t exist.sshampton
Stay away
Subpar company, does not communicate effectively. Will also try to tell you when you’re moving out instead of letting you tell them. And for some reason, they still charge a high service fee.resident867
STAY AWAY
They’ll take money out of your account for no reason, it feels like I’m always emailing them with issues and over-charges. I have 3 roommates and sometimes they don’t even divide the bills equally. Not worth the hassle.Bjimenez1223
