Leave a Review Bluevine
App is meh
Bank account is great, but the app is terrible. There is constantly a login issue. I always have to try logging in several times before it finally works. It constantly says “sorry our services are unavailable at the moment.” Then by the third or fourth try it will finally log in. Just today the login page hangs and never actually logs in. Bummer that this app is so poorly made.
EDIT: None of the stuff mentioned by their response works. The app is broken. I’m not going to waste 2 hours of my time on the phone with someone who can’t help me. Fix your app.Show lessBrianh 829
Developer Response
Thanks for reaching out. Please try again using the following troubleshooting steps: check for updates of the BlueVine app in the Apple App store, check for updates on the device, uninstall and reinstall your BlueVine app and power cycle your device. If the issue still persists, please contact our support team, as we’re happy to troubleshoot with you. https://www.bluevine.com/contact-us/Unable to access me account
I have not been able to access my account since I got it. Have gave them many calls and they have gave me every excuse why they cannot help me get into my account first it was because they said my account number was wrong. I gave it back to them and they were just typing it in wrong now. It’s because my phone number changed and if it’s not one thing, it’s another I don’t recommend this bank at all. I have not been successful with getting my money out of the account. I also don’t even have a debit card and I had the account since August 2023. They refuse to help me get into my account.Show lessCheetara81888
Developer Response
We want to apologize for the experience you have shared here. We have forwarded your feedback to the appropriate teams so that we can improve this process. We kindly ask you to contact our banking support team for any further assistance. https://www.bluevine.com/contact-us/Mobile Check Deposit Issues
I manage a small nonprofit and we have been waiting for months for a check to run our summer programs. I attempted to upload the check via Bluevine’s mobile app. After trying and failing over 15 times with no instruction or feedback on why the deposit was failing, I finally spoke to a human. I was then told that I just had to get a new check cut….but no one could tell me why the first check was not working or accepted. There is no backup system in place in case the ONLY method of uploading a check is faulty. I asked if I could email images of the check or try a different way and was met with indifference.Show lessGracechr
Developer Response
Hello, we want to apologize for the experience you have shared here. We continuously strive to improve your experience and we value any and all feedback. We have facilitated this to the appropriate teams for further review. If you need any additional assistance please contact our banking support team. https://www.bluevine.com/contact-us/Absolute trash
I’ve had this account for a few years. Every month or so it tries to forget my Charles Schwab checking account so I can’t transfer money out, it always takes 3 to 4 days to transfer money even though anywhere else it takes one day, the customer service is typically poor, or difficult to get a hold of. I completely regret using this bank and the only reason I haven’t changed is because it takes a whole bunch of paperwork for me, but I’m still highly considering changing due to the fact that the banking transfers take four days, the customer service is awful, the app never works, it’s literally the worst bank, or at least one of the worst banks. In fact, just writing this review is really strongly Encouraging me to change now.Show lessBenicio
Developer Response
We would appreciate any further feedback you could provide so we can enhance our customer experience at banking.support@bluevine.com.Can no longer open app, no help fr support
This bank seemed great for my needs for a few months, but as of a few weeks ago I'm unable to log in to the app. The app only says it needs to be updated and sends me to the app store. The app is no longer supported on my phone, so even though I have an older version, blue vine will not open. The ONLY way to deposit checks with them is through the app on your phone, negating any usefulness to have this account. Their support team takes days to respond to inquiries, and only reiterates my question back to me, asking if that's what I'm asking. They eventually sent me the link to their web page for the frequently asked questions and never would answer what I was asking. Very frustrating, and regretful that I opened this account.Show less12642ghstreet
Developer Response
Hello, we're eager to work with you on this and would love to connect on ways to resolve what you've shared with us here. We kindly ask you to contact our banking support team so we can better assist you with this.Amazing for small buisness
I have been using Bluevine for a year now for my small lawn care company. I have seen reviews that say it’s taking a long time for deposits to go thru, all I’m going to say is they have something setup wrong because once I do a transfer or mobile deposit it is always in my account the next business day, sometimes even the same day if I do an early morning deposit or transfer. I would recommend Bluevine for any small business!Show lessPresident TLL
Developer Response
Hello President TLL, thank you for taking the time to leave a review. We appreciate you sharing your feedback!Terrible Security…Poor Customer Service..
Steer clear of this bank! Their security might as well be nonexistent they some how authorized thousands of dollars over multiple transactions to a company in Bangladesh. No call. No text nothing. I notice and call the support line only to be told there’s nothing we can do. You’ll have to wait for them to post then wait 90 days to get the money back IF we approve your dispute. This is completely unsatisfactory. No security. No fix for the problem. Just leave the customer to deal with the issue they should have prevented…I’ll be filing complaints immediately with the appropriate federal customer protection agencies.Show lessQasderfgtjdjdjch
Developer Response
We want to apologize for the experience you have shared here. We have forwarded your feedback to the appropriate teams so that we can improve this process. We kindly ask you to contact our banking support team for any further assistance. https://www.bluevine.com/contact-us/An exorbitantly long wait for money
I do have to say that free business banking, let alone with the possibility of interest on your balance (with specific rules), is definitely enticing. As someone who is just starting his business, I was looking to save money by going this Bluevine option. I am in no hurry, so I tried the bank transfer (with a connected bank accounts) and electronic check deposit options with Bluevine and I must say, it has been over 10days now since I “deposited” a check and it still has NOT posted to the Bluevine account. If you need your funds available immediately after depositing, this will NEVER work for you. 10+ days to see the money post to you account is an unacceptable amount of time, especially when I see the money pulled from the other account within a couple days…
But if you are looking for free business checking to start and don’t need money immediately, it can be an option. As I get up and running, I will most definitely be looking for a more acceptable banking option. But, for now, it will work it work for the short term.
Don’t expect much from Bluevine and you won’t be too disappointed.Show lessGIM8789
Developer Response
Hello, we're eager to work with you on this and would love to connect on ways to resolve what you've shared with us here. We kindly ask you to contact our banking support team so we can better assist you with this. https://www.bluevine.com/contact-us/Horrible bank go somewhere else
I opened an account a month ago and for some reason it was put on hold a few days later. I’ve called customer service to see what’s going on and they told me the review should only take max 2 business days. It’s been over 3 weeks that my account has been on hold and I cannot access my money, I’ve called them multiple times with no progress. This is uncalled for that my money should be on hold for over 3 weeks. I’ve told them to close down the account and send my money back to me. Still nothing, still on hold. Don’t open an account with this bank. If I could give this bank 0 stars I would.Show lesshuyt345632
Developer Response
Hello, we're eager to work with you on this and would love to connect on ways to resolve what you've shared with us here. We kindly ask you to contact our banking support team so we can better assist you with this. https://www.bluevine.com/contact-us/WHITE COLLAR CRIMINALS
When I first opened my BlueVine account (around 9 months ago) everything was working fine. The only problem I had was them putting 12 day holds on less than $1000 checks. Now it's gotten to the point that every time they update the app, my account gets put on hold for "further review". On top of that, they selectively accept checks. Sometimes you go to upload a check and it will deposit, other times you go to upload it and it will say "upload successful" and then turn around and say "the document has failed to upload" and then you have no way to cash the check since you've already wrote "for BlueVine mobile deposit only" on it.
When you call about what's happening, all they tell you is that "your account is on hold because they are reviewing your information" and don't give you a reason as to why. They have interrupted my business and my livelihood multiple times now, and I've heard from multiple other people that they will end up NOT REMOVING THE HOLD and stealing your money. DO NOT TRUST THIS BANK. They are LIARS, SCAMMERS, THIEVES, and WHITE COLLAR CRIMINALS. I cannot believe this has happened to me. All of my hard earned money is just gone. No access whatsoever. Please for the sake of god don't put your money into a BlueVine account unless you want to legally get robbed.Show lessZackdaman2001
Developer Response
Hello, thank you for bringing this to our attention. We look forward to connecting with you. In order to assist you with what you’ve referenced here, we kindly ask you to contact our banking support team for further assistance. https://www.bluevine.com/contact-us/
