Leave a Review Bluevine
Beware!! They keep your money!!
Overall I had been satisfied with Bluevine until a fraudulent charge of over $10,000 to capital one hit my bank account. It’s been over the government allowed 10 days for them to put my money back in the account and they continue to delay. Since it was an electronic charge and obviously fraudulent I don’t know why this would any more than a day or two. I’ll be filing complaint with Consumer Financial Protection Bureau. Maybe they are out of money like these other failing banks, this behavior definitely makes me feel as though there is problemsShow lessRSchoepf
Developer Response
Hello, thank you for bringing this to our attention. We have contacted you directly and look forward to connecting with you in order to assist you with what you’ve referenced here. Please respond to our most recent communication so we can work with you further.Rejects mobile deposit, then you are stuck
I attempted to upload two checks from the same customer three times. The checks were from a large corporation and the bank they were using was JPMorgan Case. The checks were in pristine condition. BlueVine refused the checks. I called customer service and was on hold for ten minutes before I could talk to someone. I reached a customer service agent on a very scratchy line and her voice sounded garbled, I could hardly understand her. I had to hold the phone 30-4o minutes while she waited to speak with someone in “the back office” with her checking in with me every 5-10 minutes. In the end she told me their system couldn’t read the check. Once you have endorsed the check “for mobile deposit at BlueVine only” and BlueVine won’t except it, you are stuck. BlueVine won’t help you any further. You then have to ask your customer to reissue the checks, which means you are making work for the customers that you are supposed to be serving, damaging your business relationships. I am now very skeptical about using BlueVine for business checking.Show lessSigh, annoyed
Developer Response
Hello, we're eager to work with you on this and would love to connect on ways to resolve what you've shared with us here. We kindly ask you to contact our banking support team so we can better assist you with this. https://www.bluevine.com/contact-us/BLUEVINE Business Bank
By far #1 business bank out. Accesible by phone without the long waits. Deposit cash, check or mobile. Funds in 24 hours. I’ll never walk into another bank’s branch….ever!!!!jhern305
Only good if you don’t need quick access
Ok, I’ll keep this quick. I wanted to love this but have to cancel my account after only a couple days. The reason is because ACH transfer have a 5 day hold. What this means is when I transfer money into the account, it is not available for 5 business days, which is absolutely insane for a small business that needs access to their funds. The money has already left my other account and cleared but BlueVine says they won’t make it available for 5 more days… which is insane. Every single other bank I use has the money available next business day after transfer. I know it’s not instant, but they do receive confirmation that it was successful and that’s when they should post it. I’m already in search for a new business checking. Only use BlueVine if you need a place to park your money and don’t need to ever use it quickly. Even if you send them money, they won’t deposit it for nearly a week (while they earn interest on it). Customer service told me all banks do this. I just laughed considering I have about 9 different accounts and none do this.Show lessJoseph Condon
Developer Response
Hi Joseph, thank you for bringing this to our attention. We have contacted you directly and look forward to connecting with you in order to assist you with what you’ve referenced here. Please respond to our most recent communication so we can work with you further. If you need any additional assistance please contact our banking support team. https://www.bluevine.com/contact-us/Good Experience
I’ve had BlueVine for several years for my startup business, and I must deter some of the negative comments. For purely electronic transactions, BlueVine has been more than sufficient to meet my online business’s needs! Though I haven’t tried all of the features such as check deposits, which most people tend to complain about if anything. Overall for purely good API on your cash, and a place to store your money without gouging you with fees, I must admit that BlueVine has been great.Show lessJeremy's Choice
Developer Response
Hello, thank you for taking the time to leave a review. We appreciate you sharing your feedback!Works Great
I have a photography videography business and I don’t need an ATM most of the time. BlueVine app works amazingly to me and my business because phone deposit always works without any trouble. Their debit card works and the app shows what I need to see such as checking balance, each transaction, etc. all is good and thank you BlueVine. It’s been great knowing you!Show lessMyuziqSF
Developer Response
Hello, thank you for taking the time to leave a review. We appreciate you sharing your feedback!Avoid at all cost
I’ve had my Bluevine account open for over a year. I’ve had no returned items and have never overdrawn my account. I made the terrible mistake of depositing a cashier’s check with this fake bank. Bluevine put an 8 business day hold on the check and then the day the hold is suppose to expire they don’t give you access to the funds until the business day ends. An 8 business day hold (which translates into two full weeks) for a CASHIER’S CHECK is absolutely unreasonable - especially given that I’d held this account for over a year. The second the funds became available I moved them out and closed the account. I truly hope that any small business owner considering banking with Bluevine runs away as fast as they can - this bank will make your life more difficult and make running your business impossible. Zero stars all around.Show lessDan12945
Developer Response
Hello, We want to apologize for the experience you have shared here. We have facilitated your feedback to the appropriate teams so that we can improve this process. We kindly ask you to contact our banking support team for any further assistance or our help center. https://www.bluevine.com/contact-us/I’m about 3 seconds away…
I’m about 3 seconds away from closing my business account. I opened this account because I thought it was cool. But I can’t even deposit these checks I have because I’m constantly getting the message that “Unable to connect. No internet connection” I’ve been getting that message since I signed up. I can login fine from the browser but I can’t deposit checks that way. I’ve deleted the app several times. I’ve turned the internet off and on. NOTHING!Show lessMsmarshaceo
Mobile deposit problems
I’ve used the mobile deposit with no problems. But now I can’t do a deposit because I’ll take the picture in landscape and it shows the review in portrait. They won’t accept it due to this. What’s the problem?TDL121672
Great bank for starters
No b.s. bank. I started with also then they got acquired, this service has been better that azlo, no specific fees (I think they just changed to $1.5 to write a check which isn’t bad )
Never had a problem.
Except today the auto capture isn’t working properly I’m sure they’ll fix it soonDividend Dave
Developer Response
Hello Dave, Thank you for your patience, upgrading to the newest version of the app should enable you to take check deposit pictures successfully. If the issue persists please contact us as soon as possible, so we can troubleshoot further with you. Simply copy and paste the following link - https://www.bluevine.com/contact-us/.
