Leave a Review Mytrip.com
App for theft and fraud on the customers
They are not trusted, and they don’t have guarantee to get you a ticket or money back.altayeb94
Nafisar
Very poor service provided to customer. There is no contact number which I can call them directly and solve my issue. Waiting for a day to get an email to reply. Not recommended. Be careful everyone.sshhjnbkkm
Easy to book
Easy to book and I got a great deal!recysusan
Good app needs improvement
Definitely needs a customer service button on the appmoesifus
Mike rosenkrantz
I bought 3 tickets from your company and paid
About 3800$ for them the same time I was charged another 3600$ for Swiss that’s I didn’t approve that’s small like a scam because your company did not answer the phone (15 minutes)
Everyone be carefulmuhamad hasid
Fraudulent
I cannot recommend anyone use this company. They double booked a ticket then demanded we pay a $90 cancellation fee when the airline charged only $20. Numerous times over three days we were put on hold then hung up on. Employees won’t give employee ID #, direct line or email for callback etc. They do not do what they say they will.
Next steps are reporting to relevant consumer protection and government agencies. Skyscanner should not partner with such an irreputable company.Show lessk hcyotixyic
Pure Scammers
Hi My Trip, I had booked flight from melbourne to brisbane few months back from your company but due to certain circumstances I had to cancel my flight. I even spent extra money to get my ticket insured. After the cancellation I got the order number from you guys that I can use for rebooking the flight. But when I am trying to call now people on the other end of phone is holding my phone again and again and at last they are saying that there is no flight or whatsoever or sometimes they are saying no price is shown in any flight. But when i check on the app from where they booked my flight with you guys … they have plenty of flight to brisbane on same day and time within good price. Are you guys trying to steal my money or what? On the top of that now you guys are saying I have to add extra 50$ for changing date on arrival and return plus extra 100$ charge on flight cause it expensive now which means adding 200$ total on my previois paid 190$. And if i book ticket on my own it is just 180$ both arrival and return. what a joke ? Am i stupid.Show lessBibika Timsina
Half baked platform making money at others cost
I normally don’t write reviews but I have to write to show how unreliable this company is. They have only booking option and sell insurance as well. There is no manage trip to either cancel or modify. Why they sell tickets when they don’t provide an option to manage. If somebody is able to talk to their customer care, then that’s a miracle. Don’t get fooled by these half baked platforms, who don’t understand what customer service is.Show lessffffffjdhfusdhhdhddhchh
Useless app and worst company - practically a scam
My flight details were changed for over 1 week and this app and their other go to gate app which supposedly has up-to-date information of flight changes has not been changed. The customer service is useless - sent an email about the flight changes and didn’t hear back, so I called the “24 hour” telephone line only to be on hold for nearly an hour, then spent an additional hour on the phone with them, being passed around from one person to another, none of which were apparently the right department to deal with anything. Clearly English isn’t their first language so half the time they didn’t even understand what I was asking. I even paid extra for their cancellation guarantee which is another scam! I read such poor reviews about this company online and thought i was being smart by paying for this extra - LOAD OF CRAP! If apple had any concern for their users they would ban this company because its clearly a scam
The good reviews of this app are clearly fake accounts…Show lesshuanglianli
Horrible app
Shockingly bad app, IMPOSSIBLE to get through to anyone on the support line, waited 40 + minutes. Plus impossible to check in through the app, there’s no clear explanation. Don’t recommend.jennifer Hastings
