felix mobile User Reviews

felix mobile
felix mobile
Vodafone Hutchison Australia Pty Limited

Top reviews

Wildly smooth sign up process!

felix gives me big Monzo vibes back in the UK. The app is super smooth, getting setup with an eSim was incredibly simple, and the team on chat support were dead helpful too!

The only affordable provider I trust

I’ve had Felix for just under a year now and I’ve enjoyed every moment of it. Given the benefits you get, I think $35 per month is very fair. At times, the speeds can be a little slow, but 95% of the time the network is fast & reliable. I’ve had Telstra and Vodafone in the past, and I think the speeds are very similar. However, I don’t have to pay $60+ per month with these guys.

Also, there are no shady hidden costs with Felix. I’ve had many problems in the past with other providers and it seems to be smooth sailing with these guys. I also greatly appreciate that they haven’t upped the prices during this awful time, which makes it perfect for students like me. I also love the sustainability initiatives. Overall, great work Felix! Keep it up!
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Response from developer

So glad to hear you're loving the felix service, thanks so much for the stars and for the kind feedback - we really appreciate it! Don't forget to share your referral code with your friends and family. You'll both score a bonus $35 credit when they sign up and activate using your code 💸 - Michael, felix Care team

Switched from one of the big telcos. Very happy!

I’m a data monster and with Felix I don’t have to think twice. Great price and great values. Everything in app is user friendly and straightforward to navigate.

I’m a tech person, so I do notice a slight change in speed from the carrier I was previously with but given the fact that I’m generally on wifi, It’s not enough to deter me. Certainly not an issue. I’ve also had nothing but amazing service from every touchpoint at Felix - which also makes it very very very worth it. (And something I’ve never said about a telco before :)
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Response from developer

Great to hear! Feel free to share your referral code with your friends and family. You'll both score a bonus $35 credit when they sign up and activate using your code! - Emalie, felix Care team

Felix Mobile Review

If you are covered by the vodafone network. No plan compared to this plan. Felix mobile is the best with unlimited data/calls and text!

20mbps l find is enough to stream 4k on my mobile phone. So that is heaps of speed!

And its rare to find a unlimited data deal on prepaid. Most other prepaid plans cut you off after you used all your data.

But there are a few things l wish they improved on.
I wish they had mobile broadband and tablet plans.

I didnt mind if it costed a bit more.
But l get the peace of mind that l dont need to worry about data limits. if they bring the same unlimited data plan to tablets/mobile broadband devices.

And there needs to be a way to contact vodafone directly for coverage improvements. Like a Coverage improvement coverage form or something.

And Switch on the 5g coverage even if its also limited at 20mbps.

Other then that
Felix works really well and great value thats otherwise not provided in the prepaid market.
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Response from developer

We're so glad you're loving felix so far. Feel free to share your referral code with your friends and family. You'll both score a bonus $35 credit when they sign up and activate using your code. I can't make any promises, but 5G is absolutely something we'd love to add in the future. I'll make sure this gets in front of the right eyes. - Izzy, felix Care Team

Gotta Love Felix

My old telco used to cost me $30/mth for calls & SMS’s. My internet provider another $55/mth. Hallelujah, I found Felix. I now stream music & videos all day, surf the internet & call or text to my hearts content for $35/mth. To cap it all I recently went to New Zealand where Felix automatically detected I may need International Roaming. For $20 I got 4Gb data + 100 calls & SMS’s to use in one year. As I only used part of these features in New Zealand I am looking forward to keeping online & in touch whilst in Japan in June. Thank you Felix !!!
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Response from developer

We couldn't have hoped for a better experience, Paul! Thank you so much for taking the time to share, we are so thrilled to have you on board with us and even more so to hear how much you're loving it. - Jake, felix Care team

Ditch your current provider and join Felix!!

I am absolutely gobsmacked that Felix exists (gobsmacked in a great way). Unlike most inexpensive and easy to use offers, THERE IS NO CATCH?! Sincerely. $35 a month and I get unlimited data (unheard of) plus unlimited non- international calls (although if you want the option they do offer it).
Best of all is the company’s commitment to environmental repair. They run projects all over the world to reforest areas whose ecosystems have been destroyed by logging.
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Response from developer

What a smashing review, Lola! Thanks for taking the time to reach out and share your experience with felix for the world to see. We are so glad to have you on board with us and love your enthusiasm. You're helping us reach towards our goal of 1 million trees planted! - Jake from the Care team

Felix is a scam

I’ve had the same problem as everyone else, they took my money..it ‘declined’ and then it took my money anyway from my account. I’ve tried to contact as I have no sim and can’t even login. Reporting to the ACCC.

Disappointed - ?scam

Really disappointed. Have to enter your card details in the sign-up phase. Received a message that it had been declined asking me to enter the details again. Did so. Declined again. Rang my bank who said both payments had been taken. Felix have not created the account, only charged me twice. Now i have no phone and am down 2 months worth of contract. Feels very much like a SCAM.
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What can I say except - AWESOME!

Just signed up to Felix mobile using the E-Sim my experience….. Soooo easy to do! Literally all done on the app, with Felix giving me simple step by step instructions. The app itself is so clean cut and really easy to use too! Not sure where I write a review, but I just wanted to say thank you! It’s an amazing switch. And it’s all environmentally friendly on renewable energy and trees are being planted!! Awesome! ***** just a quick update ******* Have now been with Felix for a whole month,It is absolutely brilliant! The best reception, the best app,The best deal on the market And the customer service is outstanding! I cannot recommend this company enough, signup you won’t be disappointed
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Response from developer

Hey there! Thanks for the kind words - we do our best to make the sign up process as simple as possible. Thank you for helping us towards our goal of planting a million trees 🌳 - Emalie from the Care team

Switched to Felix

I was not happy with Optus as their new plans don’t have a data roaming inclusion, instead you need to buy a $5 per/day pack. I travel frequently so this would cost me a fortune. I joined Felix because they have a data pack that is $20 with 4gb data and valid for 1 year, such good value! The process to switch to Felix was easy, I used the e-sim set up, so it took less then 30 mins to have my number ported to Felix.

Excellent experience overall and highly recommend Felix.
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Response from developer

So good to hear you've found something that works for you with felix! Best wishes for your travels. - Gigi from the Care team

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