When the app actually works it is great, but that is seldom. Whatever rewards you earn, you need to withdraw asap, as the app will lock you out of your rewards. Customer service says it is due to account safety, but there is no safety issues with Apple Pay, Apple login.
The referral also does not work as others say. I would find another app that does not constantly lock you out, then expect you to wait days for customer service to “unlock” your account.
I’ve been using Raise for many years and haven’t had any issues. This is supposed to have the same owners but I’ve literally been able to use it once bc my account keeps getting locked. I’ve tried to call the support number and was able to get through once but I’ve called multiple times since getting locked again and no one answers the phone. It goes into voice mail after barely a minute so it’s not like I can even hold. I have left a msg but no one calls me back.
I have been a customer since October 2020, The app has been great but was recently had my account lock for trying to purchase a gift card (which is the entire intention)?
It’s lost ability to buy iTunes gift cards… which was really useful to prepay off some upcoming charges. Ive probably saved $200 using the app but having my account locked and trying to call having to put my name on a voicemail… just isnt a good experience.
Getting a hold of someone is nearly impossible! Whether via email or telephone. I shared the app with several friends and family. 5 of which used instantly to benefit from the referral kick back. When my mom downloaded and purchased and I helped her
make the purchases from my link, I did not receive my cash back. $20. After a week of calls and email I’m told it wasn't done right, she doubled clicked idk what and they don’t see she used my link. I even offered to show proof of the message thread between her and I. They said they can’t give me the cash back even knowing and could see she made only 4 purchases (for a reason). They could see how many referrals I gave them and can tell I wasn't lying, they refused to honor the $20 back. I wont be sharing the app anymore and I have let those around me know the situation.
Developer Response
Hello. We apologize for this experience you've had with Slide. We have received all of your feedback and are escalating to a Slide support manager for review. Someone will be reaching out once the review is complete. If you have any more feedback in the meantime, please share with us at feedback@getslide.com.They keep changing their referral program terms and conditions. The first time they did it, I understood because people were getting $5 gift cards for free. But the second time they changed it, it purely because their referral program was getting popular. Until a couple of days ago, the minimum purchase to use the 4 $5 referral credits you got from signing up USED to be $10 which was a good referral deal that still required people to pay money for the gift cards. Now they changed the minimum purchase to $20. I’ve never seen a company change their referral program as often as this one. On top of this and their habit of constantly locking people out of their accounts, their Black Friday only deal of $10 off a $50 gift card purchase doesn’t work despite it not being 11:59 PM CST yet like their email, Instagram and Facebook advertised. We have no way of getting immediate support because they only operate until 5 PM CST. This company is a mess and after the recent referral program change and this Black Friday deal ending earlier than advertised, I doubt I will have this app still on my phone by the end of this month.
Developer Response
We apologize for this experience you've had with Slide, but appreciate your valuable feedback. Any updates made on our terms can be found in our Help Center. As a financial payment app, we have extra security precautions in place and we are working as quickly as possible to review all accounts for our members so they can continue paying with Slide. If you have any more feedback or suggestions, please don't hesitate to share with us at feedback@getslide.com. This whole platform makes it so simple to earn extra cash back on everyday purchases. I just purchased Uber eats and used my credit card to fund my slide balance. That’s 1% from Slide and 2% from my credit card. I then buy my Uber eats gift card on Slide for 4% cashback. I usually use another cashback app like Dosh and earn 5.5% on top there. 12.5% back total plus all the other Uber eats deals like $12 back on $30+ makes it so simple to save!
This app is fabulous! I love the prepay cashback and the referral bonuses. Most of all it’s a small company, with a big backing (raise!) i hardly rate apps but i dealt with their customer service today, and it was great! They deserve way more credit. I get tons of cashback through doordash and instacart with them. The prepay extra is better too!
Just went to Blaze, got cashier final amount, typed the total and paid, within 3 seconds it shows gift card # and pin.
The barcode scanner could not scan the barcode but need to type the numbers. Not sure if it is my screen is bright enough or not to detect barcode.
Overall, satisfactory experience
Yo they actually opened my account. I saved $45 on a $205 gift card. I’m dead serious as well they actually legit and I knew I could trust them cause they part of retail me not. 🤟🤟 good company just trying to make sure nobody gets into your ish and making sure nobody gets into theirs. Excellent app and insane they do this for free. Will recommend to friends mates!!
Super easy to use and I love that my balance can be applied to my current gift card purchase or saved for a later purchase. I don’t buy anything without checking the app first! Download it. Use it. Tell your friends!
Paul&Mandy
Retroval
KonaCoffeeDrgn
Bumchum123456
Anonymous_Ace
AndrewVillegas
RLarae
goBruin
mark Fkin pena
LoLaSoutside
