Leave a Review Breeze Airways
App Doesn’t Work + No Customer Service
I can’t get get in contact with this airline and am supposed to have a flight tomorrow.
No idea if this flight was cancelled without me being informed, but I can’t download my boarding pass or find anything about the flight online.
This will be my only time flying Breeze (if this flight still exists) and wouldn’t recommend it to anyoneShow lessWbee223
Invades privacy
If you try to use “hide my email” with Apple sign-in then they add an additional screen to force you to verify your full name and personal email. If you put in the hidden (redirected) email address, the app says “updated profile!” And then glitches back to the same page without details.
Entirely unusable if you don’t want to give them your personal email…Show lessCollege student 2472
Unusable
The app literally cannot even be used. When you open it for the first time it auto prompts a log in and takes you to a screen that says “contact information” but the page is completely blank and has no way to exit it. Closing and reopening the app, as well as deleting and opening the app do NOT fix it.Show lessCharODU
Eh
The app crashes constantly despite my phone being fully up to date. It also takes a long time to load. For an airline that calls themselves “technology-focused,” this app needs some work.wakafoxaflame
Cant use app
I’d love to book a flight with Breeze, but every time I download the app (3x now), it freezes on a blank Contact Information page I can’t do anything with which means I can’t book a flight. Hopefully using the website on my laptop gets me somewhere because the app isn’t.Alana360
Crashes at login
I’ve deleted the app, reinstalled, restarted my phone iPhone 12 with current software), and every time I click log in, the app goes to “Contact Information” and freezes. Also, when trying to submit this review, it has failed because apparently after my fifth try, every nickname is taken (including “this nickname”).Show less270-24
Glorified website
The app uses web views for almost everything. I’m logged in on web and can view my flights but keep getting prompted to reenter all my personal info when I try to auth on the app. This also creates an infinite loop if you’re stuck partially authed because the web view is using a cookie or something. Pretty awful experience.Show lessburry b
Incorrect information
So I got on the app to check our flight time and it said we were flying July 29. I knew I had mad the reservation for July 30th. After trying to find a phone number for Breeze and searching for the correct information online - and I could never find it. I canceled our flights for my daughter’s 21st birthday. Only to receive an email that said they were sorry to see us go and not fly with them on July 30th. The app had our information displayed incorrectly and I could not get any help. I hope my rebooking later this year turns out better than this attemptShow lessLogeinator45
High hopes for the future of breeze.
It seems good but can be great. Being fairly new to Tulsa, they may lack some support.
My first flight for a short weekend trip was cancelled due to what was said to be a mechanical problem with an aircraft with no available aircraft to take its place.
The great thing was that they credited $150 to us for the inconvenience. Though if you have obligations that can not be cancelled (rental car, hotel, reservations) that can be a costly problem. Hopefully they grow to have more support in case there are problems like this because I am very excited to have Breeze and their direct, affordable flights here in Tulsa.Show lessBangerang13
Good app for a new airline
Decently put together app aside for some obvious misses like no Apple Wallet support. I’m sure this and other obvious features are in the pipeline. Also some minor UI annoyances like how the status bar in iOS looks with no background between it and the content. It’s also painfully obvious that the UI is not written natively. Even on an iPhone 12 UI elements still aren’t perfectly smooth.Show lessJustinOstrowsky
