A few bugs that could be fixed
Like the other reviewer, my child wasn’t ready for a phone. The watch is great in the aspect that it’s always on their body and it won’t be left somewhere like you would a phone... esp since it’s summer and kids are all over
The GPS is sometimes WAY off. I am using the suggested carrier.
I like the other features of calling and it’s odd they can only voice text those that have the app. But I’m still thankful for it.
Love that it counts the steps. They love seeing how much they do. I love the competition they can join in on .... but ... for some reason again today, he had 30,000 steps on the watch and the app would only read 25,000. It’s not a big deal other than for the competition.Maleah creasant Roll
Developer Response
Thank you for the feedback. It always takes about 24 hours for the steps to be synchronized.Wont accept alarm when entered
When setting an alarm the app won’t accept it. It allows me to enter the name of the alarms, set a date, time & what days it should repeat & an option to save the info, however it does not save any of the info. I have tried several times, nothing works!KellyD.
Developer Response
While saving the alarm, mark the days of the week when you want the alarm to ring (including the day of the week on which you create the alarm). If you still need help, contact us at support@myxplora.com. Thanks!Have to re-login every time
Bought the X5 to have a way to track and communicate with my kids instead of giving them a phone that they’d likely set down and lose or get stolen. The app is a good concept, but definitely still has some bugs and could use some improvements with making the interface a little more user-friendly. My husband set everything up using the app on his phone and added me as a guardian/admin. But for some reason, when I close the app and try to open it again, all the info is lost. I can no longer see the users or any of the features like the contacts, their location, use history, etc. The only way to get it back is to log out and log back in again. My husband doesn’t seem to have this issue. Also, when I can view everything, it doesn’t clear the notifications. For example, if it says I have 2 notifications on the app icon and I open the app to view them, it doesn’t clear the “2”. Same thing inside the app itself. If it says I have 2 chat notifications, opening the chat doesn’t clear the notifications.AT#026
Developer Response
Thanks for your feedback! We see you have technical issues, therefore we recommend you to contact our support team, who will help you right away so you can start enjoying your Xplora! Please contact them at support@myxplora.com
