Needs Major Improvements
App looks nice but doesn’t function the way it should. You Can’t log into your profile to see your favorited items and you can’t view any information on your order. Now with the new website revamp (that is a lot slower and inefficient), i was hoping the app would be a better experience. But the app is lacking a lot of the major functionalities that would make using the app worth it. In my opinion using the app right now is no different than using a browser to shop the store. Both are very slow and not effective. Such a shame because this is my favorite store, love their clothes but it’s just not functional and makes me not want to shop online or through the app.
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Why can't I log into my F account from the App?
The Ap seems to be missing the feature to connect to my Francescas account. I reset my password and was able to access my account from my email- but when I reroute to the Ap - I lose the ability to go back and review past orders... am I doing something wrong?
Glitchy App
Love Francesca’s and their brand! Their app is just horrible... shopping cart won’t keep updates, and it’s hard to actually make a purchase on the app because of that.
Need much improvement
App glitches. When you leave the app and come
Back it doubles everything in cart so you need to change quantity on at a time. Once you get to checkout it takes stuff out even though still says in stock. Then a day later they cancel the rest you paid for because they sell more than they have. Get it together and list only what you have.
Back it doubles everything in cart so you need to change quantity on at a time. Once you get to checkout it takes stuff out even though still says in stock. Then a day later they cancel the rest you paid for because they sell more than they have. Get it together and list only what you have.
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Love!
So convenient and easy to use!
Very glitchy
App is slow and glitchy, the website always has been too
I love the app
I got a beautiful dress for only a dollar!! The only things I don’t like about the app is that the price is different when you put it in the cart then when you were looking at it on the website under shopping. The other thing I don’t like is you can remove things from your cart several times but when you go back it’s still there. Other than those two things I have gotten some really cute dresses for under 5 dollars and they were made really well.
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Not very functional
It’s a decent app, and nice to be able to see sales with a tap, but you can’t browse all clothing or general categories like you can on the website. The menu forces you to choose the most specific category possible to browse. You also can’t sign in to your own account to see orders or other data. I thought it’d be convenient to browse merchandise, but I’m deleting because of functionality.
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Good start!
Great to see the app coming! It resembles the site itself but certain functions are not yet at par with it. Two things I noted by interacting with the app for few minutes are:
1. Track order - shipping look up- it will show the tracking number but navigation to the provider is not in place
2. User is unable to create an account so the interaction is more personal
Again I understand that this is a quick response to needs caused by cov19 and I am looking forward for future enhancements. Thanks for the effort put into this so far! Being Agile is the way to go!
1. Track order - shipping look up- it will show the tracking number but navigation to the provider is not in place
2. User is unable to create an account so the interaction is more personal
Again I understand that this is a quick response to needs caused by cov19 and I am looking forward for future enhancements. Thanks for the effort put into this so far! Being Agile is the way to go!
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Needs improvements
I agree with the other review so far. There should be a “view all” option under the categories. This is usually the first thing I go to on the website to look at all new items. Can you please also separate the Francescas collection from the Franki collection in the new section?
My “bag” is also having a lot of errors and trouble. Lastly, I think a great feature to add is being able to login in the app so your favorites are both on the website and in the app. Looking forward to when the app is improved!
My “bag” is also having a lot of errors and trouble. Lastly, I think a great feature to add is being able to login in the app so your favorites are both on the website and in the app. Looking forward to when the app is improved!
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