Dillard's User Reviews

Top reviews

Doesn’t work!

This won’t let me sign in! I entered my email and password and and saved it but sign in button not working.

Very Frustrated

I was so excited to set up the app. I read the reviews that said it was so easy to use. I can’t get past the set pin section. It’s stuck. There’s no button to press or enter or back or forward arrow. I called customer service for help. I waited for 10 minutes then was hung up on after asking for help. I was at the store. The clerk wasn’t able to help either. Oh well, so much for that.
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Don’t be fooled

Don’t be fooled with the $10 award when you download the app. It can ONLY be used at a store and NOT for online purchases. It does mention this in very small letters at the bottom of the email I received notifying me the app was available. I was very disappointed.

Outdated

Whats the point of a app when all it does is open the web browser? If thats the case Id rather not download the app and just use safari

Shopping in app

It seems strange to me that while in the app, where I tap the shop icon, Dillards full web site opens in Chrome on my iPhone instead of keeping me within the app to browse and shop. MostDepartment store apps that I have on my phone such as Macy’s, Nordstrom’s and Bloomingdale’s browse within the app and do not go outside the app to the company’s full website. Therefore, I’m not sure how secure the app is.
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Love app

Great app! However the app doesn’t save the email/password and neither does the face recognition work which is why I gave 4 star rating. I hope this is rectified soon.

No more paper!

So glad I can keep up with my rewards in the app! The purchase history is nice to have too! No more keeping up with all those paper rewards & receipts!

Great

Love that Dillards has finally got its own app . But would love it more if it would the feature to also make a payment on it .

Amazing

My dad works here and I have been telling him for the past years they need a app!

Boongy

This is literally the best retail app I have ever experienced.

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