Leave a Review iTech Wearables
Poor quality product and app.
I purchased the ITech Activa 3 a few weeks ago. Within 2 days of use the app suddenly failed move onto the next calendar day and continued to add my steps onto the met goal of 10,000 steps of the prior day. It also failed to monitor my sleep hours, my work outs. The following day it failed to open on my IPhone so I could not monitor my progress. Although I emailed customer support and got instructions to unpair the watch, add the app again and restart, within 48 hours I had the same identical problems. The app and watch still have too many kinks to have it out to sell to the public.Show lessUpsetTraveler
Developer Response
Hi, there. We're sorry to hear about the problems you're encountering with the watch's connectivity to the app. Please do email us again at reviews@itechwearables.com, so we can check this further and assist you. We look forward to hearing from you.Improvement suggestion
I’m loving this app, but I do have one suggestion to bring it from 4 to 5 star quality. I would like to be able to customize the coffee goal tab by either renaming it or having the option to remove it. Personally, I’m more of a tea person. I know others who would appreciate a way to monitor their soda intake. It’s a great app, and doing a great job of helping me be mindful of what my habits are and how I could improve. It’s very easy to add/record things. I just wish I could personalize that one space to my preferences.Show lessndean0408
Developer Response
Hi there. Thank you for bringing this to our attention. We appreciate your feedback and your contribution to our development process, and we assure you that your suggestion is being carefully reviewed and considered. Email us at reviews@itouchwearables.com if you need further assistance.4-stars, love the app just needs a few updates!
I just recently got this app as I just got the watch. I have my health app on my iPhone that’s installed, then I have my own steps app. They both sync together & both show the same amount of data. This app however; I love the fact it logs your sleep; your deep sleep, your light sleep, etc. Well, for the past 2 days I’ve had it, I noticed it doesn’t sync with those apps, my steps are way off than what I have on those apps, and my steps seem a bit excessive, lol. I’d like to believe it but I just don’t see it possible, in the time frame.
I’ve noticed that the weather is completely off, I go and add my location and it says it’s sunny and bright, it’s actually dark, gloomy, and pouring out right now?
And number 3- I wish you made it possible for people to go back into the app and correct the sleep. Last night I was completely awake, just watching tv and I was sitting up not even laying down and my watch showed me being in a light sleep for two hours?! What the heck!? I went to try and correct the data but their isn’t a option for that. Please fix these issues and make the app way more efficient for the user, as in make the data more reliable & let us go in and fix/update something that is wrong! Then y’all will definitely deserve 5stars! Until then, I give you 3.5-4 stars!
Thanks!Show lessIt’s Reina
Developer Response
Hi Reina, thank you for your feedback. As of the moment, our app does not sync with other third-party apps. For the steps and the sleep feature, please make sure the firmware is up-to-date. The pedometer tracks steps based on arm movement, so wear the watch slightly higher on your wrist and ensure the sensor at the back is unobstructed. To refresh everything, including the weather, please uninstall and reinstall, reset the watch, and reconnect. Email us at reviews@itechwearables.com for further assistance.Good watches, meh software
The app is okay. Some notifications don't get sent through unless they're texts, calls, or the other options. If you select "others" for notifications you still won't get them other than the specific applications listed. That being said, there NEEDS to be more customization in the watch faces. The custom one only allows digital time. It would be sooo easy to add a basic set of watch hands as an options. Then people could make their own faces as backgrounds and just add the watch hands instead of digital time. The Gladiator 2 would be perfect for this one specifically with it's true round display. Was really hoping to be able to make my own 'diver' style face but I can't add analog watch hands to my background. It's a very easy option to add so I hope they do in the futureShow lessNBG2000
Developer Response
Hello, we value feedback from you. Although some notification-related apps are not yet enabled, our developers are striving to provide more functionality so that notifications can be set up on the watch. This kind of request to customize while utilizing the analog style for the watch face feature is documented; hopefully, this choice will be in the future release. Contact us at reviews@itechwearables.com for further assistance.i like it but have a suggestion!
hi, i bought my watch several months ago and overall i love it BUT i would love to have way more watch face options! having only three has been really boring for me :( if there is a way we could customize it that would be awesome, but i would at least like to have several more options. maybe seasonal ones or holiday ones as well. anyway thank you for your time! :)Show lesscreativegirl14
Developer Response
Hi there, thank you for bringing this to our attention. I'll take this as feedback for now, so our developers will check this and offer more alternatives based on what you like. For the custom option, open the app, tap the three lines at the top left, select watch faces, go to "Personalize," and tap the pen icon beside custom. There, you can customize it according to your preference. Email us at reviews@itouchwearables.com if you need further assistance.It is what it is
You get what you pay for..
The watch itself was all scratched up within a week.. the band is faded and ready to tear. The app persistently freezes when I open it and I have to force quit it regularly. I cannot leave it open because even with background app updates turned off it still drains my phone battery in a few hours (you cannot choose how often it syncs so it defaults to real time syncing, it will kill a phone battery in less than day ))
The 10 day battery life is only if you don't use it. I get about 5 days if I don't wear it when I sleep.
The device resets to zero every night so if you forget to sync you lose all your steps..
Basially it just needs to tide me over until Black Friday and maybe I can get a Fitbit that is better and of higher quality than this.Show lessSkydiver119
Developer Response
Hello! Thank you for bringing this to our attention. We would very much love to help you resolve the issue. You can reach us at reviews@itechwearables.com 24/7. Or reach us at 855-650-0925 from 10 am to 7 pm Eastern Time, 7 days a week.Pls read!!!!!! 🙏🏻🥺
My watch won’t connect to the app because it’s not new and probably a bug. But I just got a great idea, what if you put an app on the watch so we can change the time and date on it. This would be great because that’s the only reason why I’m trying to get it connected is that my watch wont stay on the right time or date unless it’s connected to the app (which I can’t do). Really this would improve the watch’s quality in doing things on its own and I think everyone that’s reading this and is a owner of a watch I think 3 (the square one without a spiny thing on the side) would appreciate also having this ability/feature.
Thank you for your time!Show lessAbigail artest animal lover
Developer Response
Hello! Thank you for bringing this to our attention. We would very much love to help you resolve the issue. You can reach us at reviews@itechwearables.com 24/7. Or reach us at 855-650-0925 from 10 am to 7 pm Eastern Time, 7 days a week.It is what it is
All in all this isn’t a horrible app, and not a horrible tracker, but you do get what you pay for. For me? I hate to drop hundreds of dollars on a watch I have to worry about damaging as I work. This one is priced to be relatively disposable. My biggest issue is the syncing….I either have background updates turned on and have this app drain my battery, or have it turned off and if I don’t remember to sync I lose all my steps for a day. The device will not remember more than a single day’s activity. So very disappointing to try and manage the battery lives of two devices (and by the way, the 10 day battery life on the tracker? Maybe only if it sits there for 10 days, you’ll be lucky to get 5 days if you use it). I wish you guys could have a ‘sync at this set time each day’ setting. A best of both worlds. I can maintain the battery on my phone but also not lose thousands of steps when life gets too busy and I forget to sync.Show lessDeveloper Response
Hello! Thank you for bringing this to our attention. We would very much love to help you resolve the issue. You can reach us at reviews@itechwearables.com 24/7. Or reach us at 855-650-0925 from 10 am to 7 pm Eastern Time, 7 days a week.Love it!
I bought mine at a pawn shop for $20 and love it! Been keeping an eye out for a watch like this for some time. I just so happen to see it and something told me buy it and so glad I did. I have only 1 issue so far and that is the fact there are NO covers or protectors to protect the watch face. I work outside all day long and even though it’s a cheap watch I’d like to keep it in good condition and not scratch it up or ruin the screen by cracking it or something. Other than that it does everything I need and want it to do! I know exactly where I am going if this one does break. I’ll be more than happy to pay for a brand new one with instructions in an unopened box. :) …. (Hoping screen protectors will be made by then)Show lessDesireeLR
Best bang for your buck
I love this app and the watches are super comfortable the battery lasts for around 3-4day when fully charged so it can actually track your vitals would like to see some newer faces but otherwise amazing productScottyp114
