Leave a Review My Starkey
Repeat Review of Genesis AI 24
I posted a negative review yesterday and I guess they screened it and removed it. Lousy app, constantly unpairing, get a voice over the right HA reciting the programs “crowd, personal, music etc” in a loop that continues even after I delete the app and power my iPhone off!!! Have lots of trouble re-pairing. On the other hand great fit, when it works I have a lot of fine control over the EQ settings.Show lessgr8g000gley
Developer Response
We're sorry to hear that you're having some issues with the hearing aid behavior. We recommend that you work with your hearing professional or you can contact our support line at 1-888-852-3765.My Starkey
Great app. Works well. Easy to use!Saltoku
Love this app!
Very user friendly and helps my hearing aids function even better for me!Shaka Lover
Starkey Genesis hearing aid app
Very easy to use! Edge mode is extremely effective for me!the shing guy
You can do better Starkey!
Thrive app works well. This app cannot find my hearing aids ,Starkey Evolve AI. Useless if it can’t connect. iphone11.*!xx*!
Developer Response
Your hearing aids continue to be compatible with the Thrive Hearing Control app which was also recently updated. The My Starkey app was created for the recently announced Genesis AI hearing aids. Thank you.Does not recognize in ear aides
Does not recognize Starkey ai ev 2400 in ear hearing aides. Thrive app works fine on iPhone 14 plus. Please do a little more QA before you release substandard code.Mountain Guyz
Developer Response
Your hearing aids continue to be compatible with the Thrive Hearing Control app which was also recently updated. The My Starkey app was created for the recently announced Genesis AI hearing aids. Thank you.Easy to Use!
Great user interface. This is perfect for hearing aid users of all ages. Really love the simplicity of this app ~ it’s perfect for my patients! Thank you, Starkey!Musik_Lov3r
Won’t work
Cannot get the app to work on my new iPhone 14There is no available nickname
Developer Response
We're sorry to hear that you're having trouble getting started. We recommend that you work with your hearing professional or you can contact our support line at 1-888-852-3765.Previous generation compatibility
Is this not compatible with Lucio Edge AI customs?not elliott's son
Developer Response
The My Starkey app was created for the recently announced Genesis AI hearing aids. Your Livio Edge AI hearing aids continue to be compatible with the Thrive Hearing Control app which was also recently updated. Thank you.Awesome update
Clean home screen, lots of customization, love Edge Mode+ and the options within.Spenser3306
