VA User Reviews

VA: Health and Benefits
VA: Health and Benefits
US Department of Veterans Affairs (VA)

Reviews Summary

Top reviews

Exceptional resource for Vets

After setting this app up and using I have come to realize how useful this app can be. Used to call in and I could never seem to find the time to call in. Finally with this resource calling in is optional and getting my info, letters, claim status and much more is within a simple password exchange of getting into an app that gives me all the information in regards to my benefits!!! Thank you!!!
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Info for us

It is very nice to be able to see some of the information we have available to us and about us without having to make calls. I have found many things I would have liked to know 30 years ago! I guess I just never found the right person to talk with until recently.

App needs tons of work

Not used friendly, too many redirects to get in, secure messaging is terrible, and the web version needs a lot of work which I’m sure you know. Tell less information and needs more information accessibility rather to make it look like a game. With the budget you would think you could hire some better programmers.
I’ll wait a year or so before really using, if I do, because the desktop version gives more detailed options and you need a lot of work. I suggest hiring, onboard, or contract out across the spectrum of age and gender, (veteran and non alike) to continue to implement these new changes.

Short version, the app is terrible and needs a lot of work. Keep trying you’ll get it.
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Awesomeness

To think of the many outdated programs used by the government, this app has been by far the BEST thing the VA could have created for veterans. Whatever team decided to come up with this app, in addition to the programming team that designed it needs more than a raise, praise and accolades!! I make it my duty to recommend this app to EVERY vet that I know!! Thank you!!
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Vets Must have!!!

Don’t get the other VA apps they are a waste! 4of5 because lacks notification option under settings for disability claims!! Must have app to monitor claims & upload your evidence but easy to miss your window due to lack or notifications & snail mail delays. Also you can revoke & designate new claims reps.

Can manage your appointments & clinics but not your medications so do get the VA Rx Refill app. Needs the Rx management & bill pay feature added.
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Great job! However…

This is an awesome app, however there are some room for improvements. 1. It will be better when you check your appointments, you also have the option to make an appointments. 2. A feature where you can view the detailed of the visit. Ex. Your problem, what the doctor orders on the visit (Lab test, Ct scan, X-ray, MRI, etc.). 3. Also, a Directory where we can see the specific phone number of every department we like to make an appointment. (Radiology Department, Physical Medicine Department, Neurology Department, etc.). Overall good job.
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My Personal Evaluation

I am very pleased with this app. The information is thorough and to the point. Everything pertaining to my service record information is there for me to review at a click. Everything is explained well and the format is very user friendly. I am enjoying going over and over every little detail listed. Very proud to be a Veteran and to have a country that takes pride in our wellbeing. Thanks
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Review

Excellent. The VA treats me terrific. I call and I am always treated with kindness and professionalism. My pharmaceuticals are always sent to me on time and are never in error. I really like the fact that I can go online and order my meds. Making an appointment to see my provider is so easy. The nurses are extremely helpful and unbelievably kind. My wife has private insurance and has to jump thru so many hoops. I am exceedingly pleased with the VA.
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Easier than the Website

I love how this app makes it easier to navigate than the VA website. It’s real quick to check the status of my C & P exam, and the list of upcoming medical appointments I have.
I was even able to upload needed paperwork for my compensation and pension exam right from this app. I can track the status of my C & P exam, an update any personal information for my VA account right from this app.
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Great start!

The app is a great first step! I mean, it’s ten year overdue, but it’s the VA after all. I didn’t have high expectations, but the app is clean, easy to navigate and offers veterans quick access to their information. It can only get better (I hope) and offer more information. Ideally, it can be a one-stop shop for all VA-related info, so no need to bounce between the VA site, eBenefits and other sites searching for info. Please don’t stop updating!
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