Junk equivalent
It should be kicked out of the Apple store. It does not meet any standards. Every time you want to go to your dashboard you need to login. Many other performance issues and it does not provide sufficient data.
These incompetent people wrote a piece of junk of an app just so they claim they have an app.
These incompetent people wrote a piece of junk of an app just so they claim they have an app.
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Worked fine and fast for me
Finding the right UWM site online was such a nightmare, so I went into this app expecting nothing. It showed my account details in seconds. Works perfectly well for me
Zero Stars (app and website)
This is one of the worst apps, and the website is not much better. EVERY SINGLE ATTEMPT TO LOG IN RESULTS IN HAVING TO RESET THE PASSWORD AND ENTER LOAN NUMBER OR OTHER DETAILS. How do we access our mortgage details and get messages we have been emailed about, when it is next to impossible to log in?!?! Calling customer service is not much better. Instead of trying to figure out the problem and help, all she said was, ‘Oh its not supposed to do that,’ and then asked if there was anything else I needed. WOW.
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Buggy at best
Half the time the app just crashes for no reason. After it crashes, you can no longer look up your loan by loan number. Does not have an easy way to just log in to look at your loan. Should open to log in page instead of look up your loan page. Once log in page is open - it should give the option to just look up loan without logging in. Couldn’t tell you how well the rest of the app is set up because after setting up my account it crashed, and continues to crash and not allow me to easily log in or even look up my loan. Just use the website and avoid this disaster.
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Decent but could be better
The app is fine and all, but it is extremely frustrating that it asks if you want to save your login info then still requires you to always retype it even though when you open the app initially you can see your login info on the screen.
Terrible app experience
This “app” is just a link to the website. The login experience is somehow worse than the website which never remembers who I am no matter how many times I check “Remember Me”.
Once I get into the app I have a much smaller version of the site. So I’m just gonna use my computer/tablet instead.
Once I get into the app I have a much smaller version of the site. So I’m just gonna use my computer/tablet instead.
Horrible
I’m having the same issue as everyone else. Every time I have to pay my mortgage, its a headache. I have to constantly enter my loan information & its just a cycle of going back & forth. I try on the website & it redirects to the app. I’ve tried calling to pay but they have a service fee, they told me to pay through the app. Super frustrating! This app was designed so poorly.
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Completely useless
This is the worst app I have ever had the frustration of attempting to use. Logging in is impossible as the app opens to the create account page and then doesn’t recognize the user when credentials are entered. The actual website isn’t much better. Very poor customer experience.
Why do I have to 2 factor auth EVERY time?
This app is rough. Bad UI, tough to sign in, no button to pay mortgage on the Home Screen… on and on. Also, why do I need to do the two factor text authorization EVERY month when I log in? So many things make this my least favorite app I use regularly.
Horrible app
By far the worst financial app I have ever used. Logging in is a pain (not optimized at all), requires three different layers (and fails half the time). Layout is awful and makes no sense. App is slow and buggy. Everything takes 5 times as long compared to other apps.
Not sure if it’s safe to trust this company with your financial data…
Not sure if it’s safe to trust this company with your financial data…
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