It works but not mobile friendly at all
Registering by loan number doesn’t work so I’m not sure why that’s an option and registering the normal way is buggy. Just do it on their website. Passwords can’t handle dashes so apple generated passwords don’t work. Verification codes have to be entered 1 digit at a time.
Worked just fine
Downloaded, entered imrequired info, located my loan, entered my credentials and was able to pay no problem.
very pleased to have this now
very pleased to have this now
Unable to login like the website
Tried inputting my info ( both loan # and name etc) was then brought to the same login page as the website but despite literally copying and pasting my login ID and pass. , worked fine on website but was saying that I had to put in a password through the app ( which I did , just didn’t recognize it was there). Been waiting a long time to be able to pay my mortgage through an app, unfortunately it looks like I’ll have to wait a bit longer.
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App Not Ready - 0 ⭐️
I don’t understand why you would release an app before testing it. The app can not be even considered in the “development mode”. Lots of issues with login, SMS verification every time you open the app, can’t stay logged in and numerous other issues. The app is clearly not tested before getting published on App Store. Don’t waste your time installing it. Hopefully next versions it can become more stable. Until then 0 stars.
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Cannot see or change mailing address
There is no personal profile to view or change current mailing address. I looked on the app to check my address and there is nothing. I tried to compose a message but there is no submit button, only the X to cancel is visible. The website is another disappointment.
Finally! An app!
I am very happy to have an app for this! Simple to use and makes it easy to manage the mortgage. Thank you.
Easy & convenient
Just started using this app and I find it user-friendly and easy to navigate.
Horribly designed and developed application
It is mobile WEB, not mobile native app. UI and interaction is not what you would expect. Totally unusable. Try to tap dashboard button twice and you will be kicked out and will need to start over again: enter your loan number, register your device (again and again?), login again. I wish this app designers use only applications like this on their phones.
I am glad I do not need to use it much. I can use desktop. Avoid this and keep yourself sane.
I am glad I do not need to use it much. I can use desktop. Avoid this and keep yourself sane.
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Couldn't even log in
UWM really needs to figure out what the heck is going on with log-in credentials and verification. Third party log in has been disabled for months for literally everyone, you have to maintain two different sets of login credentials to use all their services, and their two step verification process is completely broken. It's ridiculous for a service that you can't even choose not to work with to have such poor security and service.
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Terrible.
I rarely review apps, but I just had to comment so that they would hopefully improve this. The login process is atrocious. It would be fine for the first time you ever login, but it doesn’t save your credentials even behind faceID. When you are finally in and click on various places of the app it will log you out. Multi-tasking to a different app will log you out. Terrible experience. Don’t even have an app.
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