App Not Ready - 0 ⭐️
I don’t understand why you would release an app before testing it. The app can not be even considered in the “development mode”. Lots of issues with login, SMS verification every time you open the app, can’t stay logged in and numerous other issues. The app is clearly not tested before getting published on App Store. Don’t waste your time installing it. Hopefully next versions it can become more stable. Until then 0 stars.Revewer2020
Cannot see or change mailing address
There is no personal profile to view or change current mailing address. I looked on the app to check my address and there is nothing. I tried to compose a message but there is no submit button, only the X to cancel is visible. The website is another disappointment.CW3R
Finally! An app!
I am very happy to have an app for this! Simple to use and makes it easy to manage the mortgage. Thank you.Christmas Music Listener
Easy & convenient
Just started using this app and I find it user-friendly and easy to navigate.Lbwalter76
Horribly designed and developed application
It is mobile WEB, not mobile native app. UI and interaction is not what you would expect. Totally unusable. Try to tap dashboard button twice and you will be kicked out and will need to start over again: enter your loan number, register your device (again and again?), login again. I wish this app designers use only applications like this on their phones.
I am glad I do not need to use it much. I can use desktop. Avoid this and keep yourself sane.Movielover222
Couldn't even log in
UWM really needs to figure out what the heck is going on with log-in credentials and verification. Third party log in has been disabled for months for literally everyone, you have to maintain two different sets of login credentials to use all their services, and their two step verification process is completely broken. It's ridiculous for a service that you can't even choose not to work with to have such poor security and service.Wenslar
Terrible.
I rarely review apps, but I just had to comment so that they would hopefully improve this. The login process is atrocious. It would be fine for the first time you ever login, but it doesn’t save your credentials even behind faceID. When you are finally in and click on various places of the app it will log you out. Multi-tasking to a different app will log you out. Terrible experience. Don’t even have an app.Up&Atom
Not bad. Keeps you logged in.
The app is definitely an improvement from having to go to a website everytime and login to view your statement. It appears to stay logged in. I would love to be able to use faceID with it. Baby steps though I suppose.Mob levy
Worked for me 🤷🏻♂️
Loaded right up…found my loan…logged right in. No access codes or anything. Made a payment within about 3 minutes of downloading the app. Not sure what everyone else is talking about.HotDogSlinger
Garbage just like the website
I was hoping for an actual useful app that would expedite the payment process. Instead, after 10 minutes of going back and forth between text verification codes and passwords, you have to log in again. Why doesn’t the app offer facial recognition and the ability to store the user info? Who designed this? Spend more on the app and less on advertising.EJReiter
