Leave a Review Red Pocket
It’s okay
It’s no better or worse than their website. Do the free trial before purchasing any plan they offer. Some plans don’t allow MMS texting. If your plan doesn’t you won’t be able to send photos and videos, only word texts. In the eight months or so I’ve had a GMST plan their customer support have offered no solution.Show lessfarleyfarleybdcharlue
Bad customer service and business practice
When I tried to port out my number, they refused to release my number and terminated my line immediately even though I paid until the end of the month. Their customer service accused me for doing fraud even though it’s their company who terminated my paid service and refused to give me a refund. Also, the company is racist because they use fake avatars of white people for their customer service agents.Show lesspm.thanh
App is getting 👍
Keep the security strong add more features,consider adding CDMA network for the one gigabyte plan as well, Also Add apple pay and paypal for another payment methodboooooobbb144334
Still not good
Feels a lot less clunky than it used to, but functionality is still subpar. It doesn’t refresh your stats when you pull the window down, even though you get the spinning icon that is supposed to indicate a refresh.The Crenz
App is getting 👍
The app is getting better keep the security strong add more features,consider adding CDMA network for the one gigabyte plan as well,instead of only the 5 GB plan ,switching to Red Pocket Fully from Verizon. Also Add apple pay and paypal for another payment methodTerrible company
Terrible customer service. Their customer service us so inept they should have to pay the customers they alienate. App is garbage. Good luck, trying to change a credit card payment. The level of basic intelligence is just not there for this crew.Victor1211
Update
There's no cart section for when you buy a Sim card or plan and the eSIM compatibility chart lied about the iPhone 7 was able to use esim, keep security, strong alsoNo way to save login
Signs you out every time you close the app. Used to have a "remember password" check mark, but that was removed in a recent updateFlyingturt1e
Signal
Signal is not great sometimesSam Jam342
I love RP, but this app is worthless
RP is proved right and works. But it’s a constant battle to keep everything working. This app, while slow, used to allow me to check on how much data each number day left that month.
Now, it no longer shows data left… Which was the only useful thing about the app.
4* for red pocket overall
1* for a worthless appShow lessWishxneaksjnddnzkakwkebska
