App echos website nearly perfectly
Just had to add my 2 cents as a neurodivergent person with ADHD. The app does exactly what the website does. I appreciate that Imperfect Foods preselects for you what you’ve already agreed you may want in your order, giving you plenty of time to remove or add prior to the order being considered complete for delivery. I set a calendar event for the day before and 5 minutes prior to my order being available to edit so that I do not miss my opportunities to adjust my order for the weeks needs. Considering the app was only recently released, I have had zero problems with it and its been flawless. Excellent job to whomever is programming/developing this app.ShanHrach
App makes the best service even better
I love Imperfect Foods. I started ordering my groceries from them in March - this service has been amazing for me from the start. Here is why I love it:
+ No more trips to the grocery store! Saves me so much time every week
+ Makes it 10x easier to meal plan and budget
+ Great reasonably priced selection - even has meat and dairy alternatives
+ Amazing Customer Service
+ Wonderfully designed app, super intuitive to use
+ Scheduled weekly deliveries
Since March I only had an issue with one of my orders, and the customer service team was incredibly helpful and understanding and fixed it immediately.
Most of the time it's hard to live more sustainably. The cost is time and money which is in limited supply when you're part of the working class. Imperfect Foods makes it easy. I really hope there are more environmentally friendly services like this one that make sustainable living accessible and easy. Plus, did you know Imperfect Foods is a B-Corp, how cool is that!Imperfect Fan
Doesn’t work on iPhone
I get imperfect food orders biweekly and love them. I was so excited to see this app come out because my traditional method of updating my orders to go through the website for imperfect foods. Unfortunately when I try the app there’s no way I can complete my order. It doesn’t even let me add or take items out of my order. It just freezes on the screen for orders and I can’t scroll up and down. Sure hope they fix this.pwimb
Not neurodivergent friendly
As someone with adhd I cannot allow myself to use this service. They automatically fill your cart for you if you don’t do it yourself then charge you for items you don’t want if you don’t remove them in time. I can not remember to check the app consistently to make sure I’m not forced to purchase random items. Stop automatically filling carts for people with “suggestions” and let people place orders when they want to. I don’t care if it has to be a specific day but don’t make it automatic. Change these things and I’ll be more than happy to use the service but it feels like they really force you to make purchases and I’m not interested in that.mommy yoyo
Annoying to shop
App works great, but there is no "shop all" button. I'd give it 5 stars if it were available. I don't like clicking through 100 menus to see everything.Ezception
Where’s my Shop All button?!
It’s great that you guys made an app, but HUGELY disappointing that you removed the “Shop All” functionality from the left drop-down menu. I want to be able to scroll through all your organic offerings in one quick view to make my selections. As a parent of a small child, I’m not looking for online shopping to take me 10x as long because I have to navigate through EVERY SINGLE section to see what you have. 🥵least weasel
Finally, an app!
As a long time customer of imperfect foods I was so excited when I got an email letting me know an app was now available! This makes me even more excited to shop imperfect foods.AndyAssassin
Horrible App
I love Imperfect foods. We have been shopping with them for awhile now and love the je idea of saving food that would normally go to waste. However, I hate the app. It is horrible to use. It takes forever to load anything. And then when I try to remove things from my cart it doesn’t let me. It continues to glitch and mess up. I loved the idea of an easy to use app but it is horrible to actually manage and to use.Hhbb113
Not designed for tablets
I just installed the app, and it's immediately obvious that the developers only intended it for iPhones. On my iPad Mini, the app doesn't use the whole screen and is sized for a phone screen. This looks dumb and makes the app harder to use them it needs to be. I'm unlikely to use the app until they fix this, except in an emergency.gvenour
No longer able to support
I’m sorry to say this but I can’t bring myself to support Imperfect Foods anymore. I was sold by their social media image and messaging as a company saving food and helping customers and their employees.
I have learned the truth about how they operate and treat their workers and it’s not good. Look in their boardroom and it’s run by ex-Walmart executives and finance guys looking for their next venture capital investment.
They claim to help farmers but the products are straight from the same distribution hubs that Safeway and Trader Joes gets their stuff. It’s not local to your area, it’s trucked all over the country. I spoke to an employee who told me this.
Also many of their workers have been trying to form a union because of forced overtime and unfair wages. Imperfect foods hired union busters to shut it down. Shame on them for claiming to treat their employees fairly.
I used to believe in the mission, but I don’t anymore. Do your research, this is all true.SashaMx1
