Useless App
I’m a new member to WellCare and have purchased a prescription plan. I was directed by WellCare to create an account and download/install the app. I did so but initially I was unable to make use of it. The View ID Card just displayed non-English text, no ID Card. Also, the Find Pharmacy option found none within 50 miles of my location even though I know there is one within 3 miles. I then tried again 3 days later and everything was in order. I am unsure if customer service acted on this review, or is there is a 2 or 3 day waiting period before the app activates. But all is working now.
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Response from developer
We really appreciate your feedback! Currently, our web developers are actively investigating an issue with users having difficulty with viewing their id card. At your convenience, please email us at MobileAppSupport@Centene.com and include your member id number and date of birth. Have a great year!
Can’t sign in
After just creating my WellCare account I copied and paste information to log in and it says the information is wrong
Very bad
Can’t login again and again and can’t get service online for help…
Horrible nonfunctional app
Very disappointed slow to load. ID card doesn’t show at the bottom, can’t locate local pharmacies etc. a total waste, IT needs to be fired, would give it 0 stars
If a #0 was there then I would put that.
I forgot password and it keeps saying my email is wrong when I know it’s not.
Response from developer
Thank you for your feedback regarding our WellCare + App! Please send us a email at MobileAppSupport@Centene.com and include your member id number and date of birth for additional support. Have a wonderful day!
Doesn’t work
Don’t waste your time. I entered my information to register and I’m
“Not found” , even though I’m copying everything directly from my card.
“Not found” , even though I’m copying everything directly from my card.
Waste of time
This app does not help. Don’t waste your time here. Better to wait on hold 15 min and deal with customer service. Their program works😉
App doesn’t work
App doesn’t work…I filled in all my information and it says it’s not available at this time even though I have my membership card and all the info
The mobile app and live customer service
The mobile app has never worked for me.
And it’s almost impossible to find or even get a hold of a live person and customer service, and when you do, they’re pretty much clueless they have no idea how work will care even works!!!
And it’s almost impossible to find or even get a hold of a live person and customer service, and when you do, they’re pretty much clueless they have no idea how work will care even works!!!
Response from developer
Thank you for your feedback regarding our Wellcare + App! Please email us at MobileAppSupport@Centene.com and include your member id number and date of birth therfore we may assist you with any concerns. We hope you have a wonderful day!
Worthless
What good is an app you can’t even register in? Followed all: Email Name convention Password convention Secret super duper what’s your favorite whatever question…. Can’t go farther because the app won’t let me. Why should I trust them with my med scrips at this point?
