Leave a Review Gopuff Driver
Waist of Time
I signed up for Gopuff to see how it compared to the other apps that I’ve used for years. See if I could fill in any downtime. Sign up says you can drive while they approve your BG check. Not true. Got a message a few weeks later I was approved. There is a ridiculous hour long training. Skipped through completely and still passed the tests. Just common sense waist of time. Finally was bales to sign in and you have to be directly in front of the building. Tried so go live literally 10 ft away to see what the pay would be like, and said I’m too far away. I’m doing 3 other apps. Is anyone stopping what they are doing to wait at Gopuff facilities?
Finally my phone notified me GoPuff had accessed my location in the background 61 times in 2 days when I’ve never even done a delivery. By far the worst delivery app. Deleted from my phone immediately.Show lessMcJakester
Developer Response
Hi there. We sincerely apologize for any frustrations caused. Please let us know more about your situation by writing to us at partners@gopuff.com in hopes that we can resolve this issue. - JBGoPuff Review
Todays my first day and I’ve waited longer for an order than actually taking the order to its destination. I think GoPuff should allow the driver who arrives to the facility first to receive the next order. It’s kind of pointless when I have to wait 30/40 min to receive an order and the order only takes me 20/30 min there and back to deliver. I also agree that a mandatory $2-$3 tip should be given. Especially when you wasted time sitting in the car waiting on that order. I’m hoping this is just a facility (Lauderhill) issue and not a company issue. I’ve been “Clocked In” for 5 hours and made $23 and used a quarter tank of gas ($15). Please help me make sense of that??!!!! The new modern day slaveryShow lessTShawty1
New scheduling is unfair
To change a schedule platform where you request hours and next day see none of those hours where granted is so unfair I can’t believe they doing this … I put in for 25 hours two weeks ago on Thursday at 12:45 and on Friday I seen I had no hours for next week ? I was like how I put in the hours yesterday, they said they changed it now you just request hours and they pick who gets them ? What?? So last week I put in 70 hours between two locations . Next day nothing .. how in world is that fair , then I get email cause I dropped a 3 hour shift at location where if you take longer than 10 minutes getting back they log you off .. I’m so over all these changes ,,, wish it never changed ,,Show lesscreammn
Every Update Disrupts the Transportation Method Section
Every single update that these programmers push to public is ridiculous. I honestly don’t know how they are even allowed to do this. Each update(which I try my best to not even update the app anymore) turns into a nightmare. Once the update is installed you’ll find yourself not being able to clock in because it says ‘ Can't update delivery method preferences.
Please try again later.’
That toggle setting needs to be refined and tweaked where it doesn’t get affected by ANY UPDATE. I can’t clock in, I try asking for help by support and they always say the same thing. I’ve been working here for over a year and it has progressively gotten worse. I already know the developers response, which will be saying something similar as ‘please contact us via email’. If you ever try to contact them over EMAIL it’s better waiting a line to something they never exists. They have the worst customer service ever. Literally just working here to have some extra cash.
DO NOT UPDATE YOUR APP UNTIL IT IS NEEDED********Show lessaam319
$1,500/month
I’ve honestly never had any problems whatsoever driving with GoPuff. I don’t understand the negative reviews. I work about 15 hours a week and make on average $1,500/month. I never work scheduled shifts; I always work on demand.
Yes it’s true it’s impossible to claim an available shift due to how many other drivers get the same notification, but there is literally no reason to work scheduled hours. The only benefit is that they will subsidize your pay if you make below $8 or so an hour. But I average about $25 an hour, so I don’t see how you could ever fall below that amount threshold.
GoPuff has literally been a life saver! I get paid within two days after the week ends on Sunday night. I can just show up whenever and make my money without needing to drive people in my car (Lyft) or wait on take out food orders (Door Dash). It’s such a genius business model and I highly recommend this side hustle to everyone.
It could legitimately replace your full time job if you wanted it to. You are paid as a 1040 contractor, so you can deduct all those delivery miles from your taxes.Show lessBrenly M.
Developer Response
Thank you so much for the positive review, Brenly. We sincerely appreciate all that you do for us. If you ever run into any issues or have any questions please let us know at partners@gopuff.com and we will be right there. We hope you have a fabulous day. - JBDeleting app
I’m gonna be deleting the app as it just doesn’t seem to work. I get the text notification of “orders pouring in, go to xx pickup location” so I go there and hit ready to work on the app…and nothing. Just seemed to be a waste of time so I turned on Ubereats and started delivering right away. Not sure if it’s an issue of too many drivers or not enough orders. Maybe I’ll give it a couple months and then try again. But for now, ubereats is much more put together of a system.Show lessNon of your info
What a joke
I’ve been working for Gopuff for almost a year and every month is just gets worse. First the hours and pay don’t add up and you can never reach someone to help, all you get is automated email responses. Than the shifts and hours are so sparse, over saturated with drivers. Than they have the nerve to suspend me because the site closes early bevy they don’t have employees and my shift will end early. Than say I need to complete 100% of my accepted shift blocks? Like how yall closed and sent me home? This company is beyond unprofessional and shady!! RunShow lesskapeece
Worst company I’ve ever worked with!!
Do not drive for GoPuff! They are incredibly unethical and don’t care at all about their drivers. They see drivers as an endless pool of desperate people to be taken advantage of. They encourage customers not to tip, and pay drivers so little that on nearly a third of the deliveries you use a gallon of gas or more, and drive for 30min round trip—only to be paid $3. So, a driver loses money in gas and gets paid nothing for their time. After you drive your vehicle into the ground, you will have no money left to repair it, and they don’t care at all. Some other poor fool will step in to take your place. This is their model. They make money by abusing drivers.Show lessRandy D. Dillion
Poor quality
I have been a driver for almost 2 years out of Boston! In those 2 years I have witnessed how fast the company has gone down hill. More than 20 people have come and gone from supervisors, shift leaders and packers. And it is always the drivers that get affected by this decisions. Not enough hours not paid correctly for the deliveries or bonuses or extra pay. The same thing for the actual employees tell me about the pay problems and how they feel that they aren’t appreciated by the company. I have written so many times to driver care and my managers have tried help me get my payment correctly but no luck . I have a collection of screenshots of email and text messages and finally I gave up and hope that at least I have a job until the end of this year!! Terrible support system with the new schedule!! Now you request the hours and end up with zero hours for weeks!!! Since when do independent contractors get told what hours to work?? Benefits are zero!!Show lessnosmompi
Developer Response
We sincerely apologize for any frustrations caused. Please let us know more about the scheduling issue by emailing us at partners@gopuff.com so we can look into your situation. - JBSame old same old short change the drivers
This is a 40 billion dollar a year company and it treats there driver's like slave labor! They have short changed me on my pay check which I have brought there attention numerous times and they have done nothing to correct this matter over and over again ! They have cut hours for drivers throughout the country and if you go to any location in the country the employees will tell you just how GoPuff treats there employees especially the drivers the very backbone of the company that made them billions of dollars ! Just a unprofessional company plain and simple !Show lessYearoftheDragon11
