Leave a Review Take 5 Car Wash
False advertising
I used them when they first opened in my area. They had a special where if you got your car washed then you could wash it for thirty. Told the attendant I would have to think about a membership, asked would my card be put in the system. He assured that it would. Checked my credit card statement and found that they have been charging my card without authorization!!!!!Show lessBabagrandson
Useless
Take 5 took over for my local car wash over 6 months ago and promised this app would let me pay monthly and go to all locations. “It will happe any day now” there was the lie of 2023 I am sure it won’t get fixed til 2025 and that’s optimistic. I have taken my business to the competition best of luck to ya’llShow lesspitura42
Save yourself the headache… Sign up locally
Simply put. Sign up locally. Make sure you can manage your account online. DON’T sign up through the app! The story is I signed up through the app only to find issues of not able to use a car wash (only attempt of the week) and found that the local employees couldn’t find me in their system. The app is apparently a 3rd party company. I deleted my account through the app and signed up locally… only to find it was continuing to charge me! I couldn’t get through to Take5 customer service and they didn’t reply to my emails or the form I filled out online. I like the car wash service but this experience has not been a positive one.Show lessjustinb1990
Unlimited Car Wash/ Closed facilities
If you bought an unlimited car washer prior to using this app, you are unable to add that unlimited car wash to the app. You would have to purchase a new one on the app.
When looking for a car wash, all the places it was directing to were closed!Jonjon7174
Needs more applicable info
There are no descriptions of what each wash level includes. Also there are several activities that you can’t get back to the homeptfrom, you must close the app and then re-start it.AmyBeth Mac
Take 5 car wash on James Campbell Blvd !
The Guys there are very nice and very helpful! Everytime I’ve gone there Chris and Chase always hello and asked how I am and always Friendly!
They are the BEST!!
I’ve not ever had a problem there .. and if you lose these guys .. this place will go down hill ! Those other people there are rude and never smile they could care less .. think 🤔 they rather be doing other things there are not nice to people!
Sincerely Ms FernandezShow lessChilimomma
No Contact Us
The app does not show my current account status. There is no contact us link to report issue to the front office. While waiting for the entry gate machine to function properly I have written this review. Y’all have a lot of problems at your locations.Mike 1612
No Contact Us
The app does not show my current account status. There is no contact us link to report issue to the front office. While waiting for the entry gate machine to function properly I have written this review. Y’all have a lot of problems at your locations.Horrible app and poor customer service
Bought a coupon book through the app. The store in Kokomo Indiana does not honor them as the location shows It is coming soon even though it’s been open for over four months. Tried to get a refund can never get a manager at the car wash. Called customer service and they can’t give a refund unless they know the exact amount and what card you put something on. I was told they can’t look up by order number or by my account number of any purchases. When asked to speak to supervisor, they said it would be 7-10 business days.
Don’t shop or use them!Show lessJebehs87
Poor info
Downloaded the app and started in. Can’t set up the location closest to me that’s been in operation at least six months because the app still shows it as ’coming soon’. Read some other reviews and decided it’s too much of a risk to proceed. You’re gone!tcf19
