Best of the best support team...
Had a minor situation with a payment to my rental car company, contacted support over the phone and in less than 2 hours Bob and Jayla resolved the misunderstanding and my funds reflected into my account immediately... Branch is an institution I would greatly recommend for your business needs and not to mention the amazing support team who are extremely professionals...💯💯💯
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Risk vs reward
The Risk is having happen to me like many others the white screen of death. When I open the app it lets me log in but only to be greeted with a white screen. I cannot access my funds from my past few trips and I’m sure that many of you know this could make or break you if you’re betting on your next cash out to get you some gas. Thankfully I’m not but it’s clearly a big error on their side and getting in touch with support can take a long time. Hopefully Uber sees this and will help me out but I know I’m not the only one this has happened to. Peoples money cannot be something that can’t be reached or seen.
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Needs some improvements! ASAP
I will give this bank credit for be convenient but when it comes to disputes, it’s the worse. I was on hold for so long that I had time to shop at 4 different stores, drive home, put away the groceries and was still on hold. Approximately for 4 hours and the battery of my AirPods died. I just wanted to stop a payment on something that I did twice (my fault) but to contact my bank and wait this long for answer, then get an answer then being transferred and wait some more is ridiculous. I think I will take my money somewhere else who got it together. It’s stressful and exhausting. I hope you guys hear this review and do better.
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Uber pro card
Just received my card and noticed right after activation funds was available instantly!!! Continues to grow as you work. Also noticed something that allows you to borrow funds if you’re in an emergency… NICE!!!
Was actually skeptical at first, but love it
I’ve had it for a month, nd it’s very convenient, specially if. You’re an Uber contractor. 0 issue so far. Does everything a debit car does. App on the phone to move funds instantly. Apple digital wallet. Cash back. The fun part is how your money goes right in after each trip, no limits. And the best is they give u extra cash up to $50 when you’re out of money
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Inconvenience
Scam vibes. Taking more than the $150 that is owed from back up balance. Placing holds never returning the money. I’ve watched my balance change before my very eyes without any transaction occurring and the same transactions listed as pending. This card and app has inconvenienced me on many occasions. I want all my money returned. I’m going to disable this card ASAP. Would not recommend!! Pay the .50 fee to cash out to a REAL bank. I absolutely hate this app.
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This app doesn’t give clear understanding
Not able to withdraw money off card, took forever to get a upfront $100, I was actually looking forward to $300 & up gas is expensive I’m feeling up every day no bonus the last 5 months besides this app doesn’t give you that much percentage from gas
Best thing since butter !
I love this card it’s convenient fast and there when you need it, more than a card it keeps thing simple for you.
Pro Card
Update: I miss the old card. Uber puts money on the card every few days and now I have a negative balance all of a sudden. The card is extremely picky about how you use it and it’s driving me crazy. I’m about to quit this gig. it’s much more of a headache now than it’s worth!! and when I called to transfer the balance from the old card to the new one, I was lied to.
Like the app, love the card and love the automatic payouts but this morning not so much. I had $44 on my card when I went to bed last night. Woke up this morning with $14.
Like the app, love the card and love the automatic payouts but this morning not so much. I had $44 on my card when I went to bed last night. Woke up this morning with $14.
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One major issue
The app works very smoothly and it’s very easy to use. The major issue is that it keeps your money locked into the Uber app and it’s very difficult to move your money anywhere outside of this account. And they charge you $3 to move it when it’s a lot cheaper just to cash out and you can put your money wherever you want
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