Leave a Review Redwood Credit Union
New app
The new app doesn’t seem as clear as the old one. On my loans, the next due date isn’t visible on the main page like it was before. I manage loans for my kids’ cars and a credit card so it was nice not to have to think about when each was due with the old version. Also seems like the transaction amounts and balances aren’t as clear to read and don’t stand out like the previous app. I’m sure I’ll get used to it but it doesn’t seem like much of an improvement.Show lessJat242
The earlier app was good enough for my purposes.
With this edition, the developers still need to improve and repair the search feature to the original quality. I miss the earlier version, but this seems like it has potential. We’ll seeJoshuahvs
Not easy to use bill pay
The bill pay feature is confusing and difficult to navigate. It has been this way for a very long time now. It was straight forward years ago. I’m surprised it has not been addressedVictoria 221964
Grateful
Thank you so much RCU, I can’t thank you enough for all the help that I get being a member of this great Organization. I’m protected I’m just so blessed to be part of this.. You’re the best bank. Thank you so much for your service.. keep up the good work. Gb..TaiMoseseKaliJulie
Took some getting use to.
When the new app rolled out I hated it and still kinda do but I’m getting use to it..And yes I am
One of them People that hate change lol …wish we could have some stuff back from the old app but it is what it is🤣Jelly81beans
New rcu app
Once I got used to the new app, I really appreciated easier use and more options, like spending analysis or doing a savings plan.Silly-88
New and GREATLY Improved
I’ve been an RCU customer for a few years. The previous app left something to be desired. This redesigned version is a huge improvement. My favorite feature is how customizable the landing screen is. You can have non-RCU accounts linked, and you can easily toggle which accounts you want visible/invisible.Show lessBillmania
Bad app
Do you not like a lot harder to find things? The old app is perfect. Can’t even figure out how to make my car payment now I hate it when you guys supposedly change things that are perfect and all you do is screw it up the only thing that I do like about the new app is I have two different accounts and I can do both accounts going under one user name, other than that, I do not like itShow lessLadgirl 1
New App
It’s OK but a bit clunky to navigate through. It also opens in Spanish and the language choice check box is no longer there. The old system was much easieroldbluesdude
Never ending loading screen
Everything about this new app would be fine if it weren’t for the fact that it literally never loads! I’ve had this app for a few months now and 99% of the time it’s completely unusable because the loading screen never ends. It’s super frustrating and makes it impossible for me to transfer money or check my account when i’m out and about. The only way i’ve been able to access my account these days is logging in via my computer at home, which is super inconvenient. The old app never gave me problems like this, but unfortunately now that I’ve downloaded the new app it wont let me use the old one anymore. Just overall an extremely annoying experience.Show lessc133c
