Redwood Credit Union User Reviews

Reviews Summary

Positive highlights

💳

This app hasEasy and convenient mobile banking

🚀

This app hasFast and reliable app performance

🔍

This app hasImproved account management and organization

📊

This app hasHelpful spending analysis and budgeting tools

🔒

This app hasSecure and trustworthy banking experience

🤝

This app hasExcellent customer service and support

Negative highlights

🤔

This app hasConfusing and unintuitive user interface

🔍

This app hasDifficulty finding important features and information

🚫

This app hasIssues with mobile check deposit and other key functionalities

🕰️

This app hasSlow app loading and performance problems

📚

This app hasLack of customization and personalization options

🔒

This app hasConcerns about account security and accessibility

Top reviews

Leave a Review Redwood Credit Union

New app
Everything new takes some getting use to. The last app allowed us to have all our accounts in one place now we have separate accounts in the new app as well as our joint account. I think I’ll get use to the new layout but for now it seems harder to read and identify what transactions are and which card made then. The coloring isn’t bold or different like before. But it works and we love the bank, there are worse things to worry about.
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Jessn12
a year ago
Wish
I wish mobile deposit would work in the new app. That is the feature I missed the most and now I have to drive to the bank every week and wait in line. Hopefully they can fix this feature soon.
Vchafab
a year ago
I would rather click on each account to open
I wish all the accounts were not open for me to see all at one time but would prefer if I could open whichever one I wanted to see, since I have multiple accounts with my kids since they were little.
Parent of multiple kids
a year ago
Broken deposit image capture
The automatic image capture for checks never works for non-standard check sizes such as medical reimbursements. In the old app you could manually take a picture of a check but this has been removed. Very frustrating to remove this, I might move to another bank since this is the main use of the app for me.
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root670
a year ago
Why change what works?
I much prefer the old app…it was a much more intuitive, easy to navigate format! Maybe there’s other options available that make it an “improvement”, but I’m not seeing it! That being said, it’s always a nice thing to be able to deposit checks and transfer money without going into the bank, so at least there’s that! Lol
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1285grieves
a year ago
Hate this new design.
Hate this new design. Can’t find account numbers, can’t rcu pay? And why can’t I transfer from my business account to personal? If I could give you zero stars on this app I would. This is the first review I’ve ever done! I loved the old app. Even my computer illiterate father could operate the old app. This new one will definitely take some time to get use to
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SourceTaken
a year ago
Easy banking
Redwood Credit Union makes banking eases at using this app
-*Sparkles1948*-
a year ago
New app is harder to read
New font is smaller and hard to read. Seems like less information is available on each screen
ForestCat32
a year ago
Rough transition
Everything worked fine in the previous app. Now I'm having trouble accessing bill pay features.
Automies America
a year ago
One stop shop
It is so much nicer now that all the accounts are “merged “ into one spot now. Paying bills is a lot quicker now too. Super convenient. I came from B of A and should have done it years ago!
Bootl09
a year ago