Adapt health doesn’t care about whether this app works or not and I keep getting invitations to use it when they are meaningless for me. The app keeps telling me their records don’t mesh with mine. I have called them at least half a dozen times already and nothing gets resolved. They say they will refer it to their technical team but nothing happens. Terrible waste of time! Don’t use it!
Developer Response
Hi, thank you for your feedback. Please contact us directly at www.adapthealth.com for assistance with getting registered. We would be happy to assist you. I downloaded this app…. And it does not work. It only takes me to the chat page and then kick me out to log in…. Again and again and again. Very very poor form
Developer Response
Hi, thank you for your feedback. myAPP will soon release its full features to our DME patients. Features Include: -Secure Communication Portal -Reorders at the tap of a button -Order Status -Order History – LIVE customer Service – Bill Pay, and more! This is much worse than Trace or the other app we were pressured to join. I am tired of getting emails to load this worthless app. So many things wrong, it is hard to list them all. Cannot trace the order, incorrect order information. Cannot use app to pay the bill, etc etc.. only thing you can see is your order history. Come on folks, let’s get a decent product that is worth using before you keep rolling out supposedly better new apps. Get some real IT people with some experience in developing usable software with customers needs in mind and have it beta tested for real live usability.
Developer Response
Hi, thank you for your feedback. myAPP will soon release its full features to our patients. Features Include: -Secure Communication Portal -Reorders at the tap of a button -Order Status -Order History – LIVE customer Service – Bill Pay, and more!I was able to download this app and reorder my supplies. Was an easy experience. Thank you
This app is amazing supper fast way to view my account, pay co-pays and order my supplies
Once I click on the app the page stays stuck on the sign in page. Sign in tab is not highlighted and will not allow me to click on it. How am i supposed to track my orders and the app does not allow it.
Developer Response
Hi, thank you for your feedback. Please contact us directly at www.adapthealth.com for assistance with getting registered. We would be happy to assist you. All the hassle of signing up only to get a message saying they’re working on everything and just call the 800 number. Waste of time.
Developer Response
Hi, thank you for your feedback. myAPP will soon release its full features to our DME patients. Features Include: -Secure Communication Portal -Reorders at the tap of a button -Order Status -Order History – LIVE customer Service – Bill Pay, and more!I have tried to use this app several times and have continued problems. I can not even get a sign in screen.
Tried 6 different times to validate a new account and still can’t get passed Error that data doesn’t match. Totally frustrating
Did everything that the log in said to do but won’t let me sign in and the chat closes at 5 on Friday so no help this wknd and I need it now
Trekkie59
lynnkram
Mfndrn
BroJane
Country#girl!
FIX OR GET RID OF IT
KPappyMa
Garriner
rfk54
Kmhelmly
