Leave a Review Cathay Pacific
Improve so much after version 6.9
The APP has become more responsive and quicker, no more endless waiting and crashes the problem of boarding pass force screen staying at maximum brightness has finally solved. Thumbs Up!mrbenzoic
Does not show booking
Not a good appmands201
Doesn’t show my booking
This is the only airline app I have that refuses to show my booking. It seems to be a known error as it tells you to check via the website if it won’t load. Please fix!annon01
Developer Response
Thanks for your feedback and apologize for the inconvenience caused. Do you mind sending us an email to mobileapp@cathaypacific.com so that we can follow up with you?No “Hold” option or 24 hr grace period for purchases
Every other airline - and online booking service - gives you time to change your purchased flight tickets at no cost. On the website, Cathay essentially gives you this flexibility bu allowing you to “hold” a fare for 24 or 48 hours. The app does neither. So you book, you pay and you are stuck with big change fees.Show lessIndividual1
App doesn’t work
This app is constantly loading when opened— can’t seem to do anything on the app apart from getting stuck on the loading page. Please fix this.Sophiezjy
Getting worse by each iteration
The app does not function properly. Cannot retrieve my updated profile. Cannot even check-in using alternative travel document. With that, the app is completely useless.
The latest version cannot even start on iPhoneX. An extremely bad app is getting even worse. That reflects on how bad the company is.Show lessMighty Atom
Cathay you're better than this...
Can't check in. Can't get mobile boarding passes. What's the point?
Take a screenshot of your flight info. That's basically the equivalent of having this app. Actually that would be more helpful because you won't have to rely on data to access it.
Cathay you're better than this. Invest a little money, and hire some competent app developers. This app experience reflects poorly on the quality of your business.
Gets a star for letting me see my membership points.Show lessaimsforthefeet
What the heck is going on ????
Just forced to update my Cathay App and now it just sits and spins forever ??? Why doesn’t Cathay management do something about this ?
Love the airline but guess I’m going to spend my thousands of dollars to fly on other airlines because I can’t be left stranded from access to the my airline due to bad quality control from an App developer... Disappointed !!!Show lessDisappointed Bug Time 77
Each "update" downgrades the app...
I just downloaded the update, as it said the previous version would expire Oct. 20, 2017... I was expecting the app to work better, but now it doesn't work at all. Every five seconds, it shuts down, you can't complete any touch of any option; I've deleted and reinstalled, just useless. I've sent emails to the address provided, but no response for several days. I can see where this app is headed... Sorry to say.Show lesssbsknyc
App constantly crashing
App shows null error when try to search for booking or even try to look for available dates
CheersDutta00
