SquareTrade User Reviews

Top reviews

App keeps asking me to sign-in

Not sure what happened with this app, but I have the iPhone 12 Pro Max and the App keeps asking me to sign-in even though I am manually entering email/username and password correctly. Seems to be stuck in an endless cycle. Please get this corrected. This is causing me to have to sign-in via web browser, defeating the purpose of the app altogether.
Show less

Haven’t been able to log on with most recent updates

App has always worked well. When trying to login now it tells me I need to change my password because they made some changes on Oct. 21st. I thought I’d wait and it’d fix with the next update but I am still having this issue. Once fixed I will give this a 5 star review.

Phone insurance

SquareTrade once again is the gold standard for insuring your electronics (especially phones). The fact that they offer; outstanding customer service, simplicity and options, excellent coverage and fit, and unparalleled affordability makes SquareTrade THE go to insurance/warranty program.

DO NOT PURCHASE

Please if you value your sanity do not purchase there insurance. My laptop has a crack. I’ve spoken to 5 representatives they either direct me to the web sight or app to file a claim. The website and app gives an this error, then I was directed to call. And again couldn’t file a claim. We are currently experiencing service disruptions due to the spread of COVID-19. Please check our latest updates before starting your claim.
Show less

RIP OFF LIARS

I been using ST for over 10 yrs they used to be great but now when I file a claim they pretend they don’t have the receipt even though they do then you have to find your receipt years later just to submit it again. Then they make you take a picture of the back of you product to see the serial number. Then they say we can’t see it or please use a different format and size. Then they still say they can’t see it. And they use email too. Using Email can detect all totes of formats but they pretend they still can’t see it. And if they do see it they say it’s blurry. It’s not blurry it’s clear and they can see it. So BEWARE they are liars and will Not hello you when your product fails. Use a different warranty company because they changed for the worse. They Also will say purchase date is different than warranty date even though they know you have a grace period of 30 days to buy a warranty. So of course dates would differ if you don’t buy warranty the exact same day. WENT FROM 5+ to ZERO STARS. What happened to this company? I guess it’s under new management.
Show less

Square Trade = Peace of Mind

When purchasing items covered by Square Trade, I am sure I’m getting value for my investment. What’s more, if there is a problem down the road, I get my money back from Square Trade. Thanks.

Use with caution! My not be legit..

After seeing Squre trade at Walmart I figured I should give it a try since the NightHawk router cost more then 100$ so after purchasing the router with insurance they let me know that the warranty is already in the Squretrade website and app. After a few weeks I noticed the router was not working right after contacting Walmart they told me to go to my Suqretrade app and file a claim after going to the app there was no warranty at all and because I have no receipt I could not even attempt to return the router back to Walmart. I’d figure I’d give it another shot so on EBay I brought a metal dance pad from a seller and got Squretrade with it. After three box replacement I noticed that the dance pad may be the problem. After trying to file a claim they told me that because the item broke under 30 days there was not much they could do. So after all that I lost around 300$ for both the dance pad and router. The only thing I got was a refund for around 19$ for my failed warranty plan.. would not recommend.
Show less

Error

Incorrect email or password no matter what I type in. I tried the correct email and password but it doesn’t work. Tried fake email and password and it doesn’t work either. I can login just fine on the website though when I use the correct email and password.

Latest version 8.16 Crashes after opening

Please fix. I’m running latest iOS 13.3.1 on an iPhone 11 Pro Max. It also crashes the same on my iPad Pro 2nd generation.

Thank you!

Get your warranty!

I highly recommend you guys to get this it’s just a few extra bucks and trust it’s worth it I’m happy costumer

Alternatives to SquareTrade