Leave a Review Wescom Credit Union Mobile
Sad but true
I’ve had an account at Wescom for 10 years and the latest versions of the app, while full featured, need to be tested better. Each time the app updates, it’s like I’m using it for the first time and have to set up Face ID and express view again. Not a big deal. But I also have to reach out to the service center to get them to turn the Zelle icon back on. That requires a callback from the bill payment department, which has taken up to two days. This has happened three times in the last month where I have to wait for the bill payment department to reach out to me. Unacceptable.Show lessClarkinthedark
Developer Response
Thank you for reporting this issue. We appreciate your comment. We would like to get some additional information so that we may better assist you. Please contact us via email at iphone@wescom.org.I’m having issues with getting into my Zelle and actually receiving it into my account any help??
I’m having issues with getting into my Zelle and actually receiving it into my account any help??hirvkkn
Zelle pay
I’d typically rate this app 5 stars, but the Zelle Pay option hasn’t been working and I really needed it last week to pay some sub contractors. Huge inconvenience. I now update to the latest version which specifically stated there was a fix for Zelle. They fixed it alright, the Zelle tab/link has disappeared. Hopefully this is a temporary thing.Show lessMalakandrea
Great
I’ve been using this app for years. It froze one day but appears it was my phone. I moved out of state and refused to leave Wescom so this app has been a lifesaver. Great job!!bargain shopping granny
Not happy.
I have had problems just opening the app to log in. I have not been about to use zelle when I want to. I cannot snap deposit my checks… I open the app and it just says goodnight. Even during the day…. Cannot put in log in infor. Uninstalled the app, and reinstalled it. Same problem. Your app was working before. Why mess with it. Can go to website. But can’t snap deposit or zelle there. Sooooo wassup?Show lessNo.1frank
Updated App Does Not Have Zelle
The app is quite simple to use but when I updated the app, I no longer have access to Zelle. When I downloaded Zelle, it would direct me back to the Wescom App, which does not have Zelle. I am very frustrated and disappointed with the update since so can no longer have access to Zelle.Anslaw22
Can Wescom do anything right?
Site is down often. App sometimes doesn’t give an option to login, other times I’m logged in then go to another app to check something finance related then back to Wescom and it’s logged me out with no option to log back in. If you do a lot of electronic banking and investing it’s the worst. Going to have to switch banks because Wescom is extremely unreliableShow lessSirSandles
Decent App but Zelle Icon Missing
After uninstalling and reinstalling the app multiple times, the Zelle icon that is supposed to be on the app’s homepage is not showing. I would like to use Zelle, which is advertised to work with this app. However, I can’t figure out how to get this icon to show up on my main page like it is supposed to. I saw also that some other users are having the same issue.Show lessAngelbladz
Love the app...
I noticed that I don’t have the zelle icon. Tried the links that pop up on the FAQ and even deleted and reinstalled the app to no avail. iPhone is up to date but still not showing up. Shows up on my wife’s phone fine except mine.Jamor2020
Feature Unavailable
It has been several months since I have been able to successfully use Snap Deposit. Last month I signed my check and added “for mobile deposit only” - only to not be able to use the feature. I deposited the check the following day via ATM, only to receive a call from the branch questioning why I deposited the check traditionally. If the feature doesn’t work REMOVE IT!Show lessWavey_18
